RFI 20-76 Hyland OnBase System Integration Services

The Commonwealth of Massachusetts Executive Office of Technology Services and Security (EOTSS) has issued a Request for Information (RFI) seeking information on system integrators with expertise in developing complex business solutions using the Hyland OnBase content management platform. EOTSS has implemented over 30 OnBase-based solutions across various state agencies and aims to collect information on the market landscape of OnBase integrators to potentially inform future solicitations. The RFI asks respondents to provide details on their relationship with Hyland, their OnBase implementation experience, their rate structures, and their experience delivering solutions that meet accessibility standards. Responses to this voluntary RFI are due by September 27, 2019, and EOTSS reserves the right to request additional information or formally solicit proposals based on the responses received. The RFI does not obligate EOTSS to issue any subsequent solicitation, nor will responses provide an advantage or disadvantage to respondents in any future procurement. All responses will become public record, and EOTSS will not reimburse respondents for any costs incurred in preparing their submissions.

The RFI is open to all interested parties, and there are no set-aside designations or restrictions on the types of organizations that can respond. The RFI does not list any incumbent vendors or current contractors, and it does not provide any information on existing infrastructure or technology that requires integration. Additionally, the RFI does not specify any award values or budget ranges.