Request for proposal to operated an Automatic Teller Machine at the campus of the Caswell Developmental Center in Kinston NC.

The North Carolina Department of Health and Human Services is requesting proposals from banking and financial institutions to provide and operate an ATM at the Caswell Developmental Center in Kinston, North Carolina, with proposals due July 8, 2026 at 4:00 p.m. EST via electronic submission through the NC eProcurement Electronic Vendor Portal. Proposals from Historically Underutilized Businesses (HUBs) consisting of minority, women, and disabled business firms at least fifty-one percent owned and operated by individuals in these categories are encouraged.

The lessee must be a North Carolina domestic, registered, and qualified financial institution maintaining continuous registration to transact business in the State. The ATM will occupy approximately 120 square feet at 2415 W. Vernon Avenue on the Caswell Center campus and must provide minimum banking services including withdrawals, deposits, and transfers on a 24-hour basis with access to at least two major national networks such as Relay or Plus. The lessee bears all installation costs: telephone and computer line services, alarm systems, temperature and humidity control equipment, concrete pads, and protective bollards. General liability insurance of $1,000,000 Combined Single Limit, workers' compensation, automobile liability, and product liability insurance of $1,000,000 are required, with the State named as additional insured.

The lease term is a minimum of three years with an effective date of July 1, 2026 or as mutually agreed. Pricing must be submitted as a flat annual rental rate for year one, with annual increases of at least 2 percent beginning in year two. Rental payments are due by the 10th of each month; payments not received within 90 days incur a 5 percent late fee and interest. Evaluation criteria include proposal desirability relative to Caswell Center operations, demonstrated ability and financial capacity, rental amount offered, and other factors affecting public interest. All proposals must include attestation that no gifts have been offered, accepted, or promised to any State employee.