Request for Information (RFI)- Teller Drive-Thru System and Maintenance Services

Closed State & local contract opportunity Posted

Solicitation number
OPN2130609F1
State
Florida
Responses due

Opportunity facts

NIGP codes
UNSPSC code

Opportunity details come from broward.bonfirehub.com. Updated .

About this opportunity

The state of Florida has issued a Request for Information (RFI) for a Teller Drive-Thru System and Maintenance Services procurement, specifically seeking to verify whether alternative vendors can provide services comparable to those currently offered by BUPP INTERNATIONAL, INC. dba Hamilton Safe and Security Systems. The RFI focuses on maintenance services for the Hamilton Remote Teller System, which includes customer and teller monitor/camera systems, terminals, and consoles. Hamilton Safe is currently recognized as the Original Equipment Manufacturer (OEM) and operates through a closed distribution system where only authorized partners can provide sales, installation, and repair services. The procurement seeks to determine if multiple providers can meet the county's specific technological requirements, with potential vendors encouraged to submit documentation demonstrating their capability to provide equivalent or superior services. The RFI was posted on August 5, 2025, with responses due by August 13, 2025, through the electronic bidding system. Prospective vendors are requested to upload supporting information that can help the county evaluate alternative solutions.

The RFI does not explicitly indicate specific set-aside designations or restrictions on responding organizations. Hamilton Safe's current system represents the existing technological infrastructure, and the county is seeking to understand potential alternatives or maintenance providers for their current equipment. The procurement appears to be structured as an exploratory process to validate sole-source claims rather than a direct competitive bidding opportunity. No specific budget ranges or award values were disclosed in the documentation. The closed distribution system suggested by Hamilton Safe implies significant technical barriers to entry for potential alternative vendors. While the RFI does not commit to a purchase, it represents a preliminary market research effort to understand potential service and equipment alternatives for the county's teller system maintenance needs.

Opportunity text

Project Description - Request for Information Notice of Intent to Designate Sole Source/Sole Brand: This Request for Information (RFI) (Notice of Intent to Designate Sole Source) is to determine if the specified commodity or service is available from multiple providers, or if an alternate commodity or service is available that would meet the County's needs. This is not a request for pricing or a purchase commitment. The following commodity or service is thought to be available from only a sole source (or reasonable source) and is the only commodity/services that meets the County's needs: Name of Provider - BUPP INTERNATIONAL, INC. dba Hamilton Safe and Security Systems Commodity and Service Provided- Hamilton by Gunnebo (Hamilton) Remote Teller System Maintenance and Services. The purpose of this RFI is to locate vendors that could provide maintenance services to properly maintain Hamilton Remote Teller System and to provide a method to procure additional/replacement equipment during the life of the contract. Hamilton Safe is the Original Equipment Manufacturer (OEM) of the equipment currently in use. Hamilton equipment includes the Customer and Teller monitor/camera, terminals, and console. Hamilton uses a closed distribution system for sales, installation, and repair service. Only an authorized Hamilton partner can provide this. This RFI will remain posted until closing date and time. Prospective Vendors are requested to provide information regarding their ability to provide the commodity or service described or written explanation or other documentation contesting the proposed RFI designation. If you are capable of meeting or exceeding the County's requirements for the specified commodity or service, respond to this RFI through the electronic bidding system. Vendor should upload any supporting information in the electronic bidding system as part of its response to assist the County in determining if commodity or service is comparable, is available from multiple suppliers, and meets the County's needs. The Director of Purchasing shall have sole authority in deciding what is comparable. The Director of Purchasing shall consider such submittals and notify all submitting vendors (thru the electronic bidding system) of the decision whether to designate as a Sole Source/Brand, which decision shall not be subject to objection, protest, or appeal.

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