Request for information (RFI)

Prairie View A&M University (PVAMU), a member of the Texas A&M University System, has issued a Request for Information (RFI) seeking comprehensive ticketing platform services for its three campuses: the main campus in Prairie View, the Northwest Houston Center, and the College of Nursing campus in Houston. The RFI aims to gather detailed information on integrated ticketing, donor, and marketing software solutions for campus events, particularly athletics. Key objectives include identifying potential service providers, understanding system components, required integrations, industry standards, and technical specifications. The procurement seeks a platform with customizable reporting, dashboards, data security protocols, and PCI DSS compliance. Specific response requirements mandate submissions via email to the Procurement and Contract Administration Department by December 5, 2025, at 2:00 p.m. Central Standard Time, with written questions due by December 1, 2025, at 4:00 p.m. CST. Respondents must address eight critical areas: provider identification, system components, integration requirements, industry experience, technical best practices, data privacy, reporting capabilities, and professional qualifications.

The RFI does not constitute a formal solicitation or guarantee a contract award, but will be used to develop a comprehensive Request for Proposal. There are no explicit set-aside designations or restrictions on responding organizations mentioned in the document. Responses must address service coordination improvements, evidence-based practices, outcome planning, operational enhancements, system integration capabilities, technical support, compliance requirements, and cost considerations. The RFI requires responses not exceeding five pages, excluding tables and appendices, formatted on 8.5 by 11-inch paper using Arial or Times New Roman, 12-point font. All submitted responses will become PVAMU property and may be subject to public review after contract execution. Respondents are responsible for all costs associated with preparing and submitting responses. While no specific budget range is provided, the RFI indicates the need for a comprehensive ticketing platform with advanced features including real-time inventory management, seat mapping, ADA-compliant options, and support for various ticket types.