Request for Information- Instant Ticket Game Services Provider for the Illinois Lottery

The Illinois Lottery has issued a Request for Information (RFI) seeking comprehensive insights from the gaming industry regarding instant ticket game services. This non-procurement RFI aims to gather information about industry trends, innovations, technology, and best practices across six key areas: game portfolio management, game design and production, local warehousing, ticket distribution and delivery, retail management, and operations security. Responses are due on August 10, 2025, at 1:00 PM CT and must be submitted through the Illinois BidBuy Portal. The RFI explicitly prohibits respondents from providing pricing details, customized solutions, or specific procurement specifications. Participation in this RFI does not guarantee or provide advantages in future procurement opportunities, and all submitted information will be available for public review. The primary objective is to collect general industry perspectives on instant ticket game services without tailoring responses to specific state needs. Respondents are expected to provide detailed, comprehensive information that can help the Illinois Lottery understand current best practices and emerging trends in instant ticket game services.

The RFI does not specify any set-aside designations or restrictions on participating organizations, indicating that responses are welcome from a broad range of gaming industry vendors and consultants. No incumbent vendors or current contractors are mentioned in the documentation. The RFI is explicitly not a procurement process and will not result in a contract award, so no specific budget ranges or award values are provided. The document emphasizes transparency and seeks to gather industry-wide insights without committing to any specific procurement action. While no specific integration requirements are outlined, the RFI suggests the Illinois Lottery is exploring potential future procurement of instant ticket game services and seeks to understand the current landscape of technological capabilities, operational practices, and innovative approaches in the gaming industry. Interested parties should carefully review the RFI document and prepare responses that provide comprehensive, non-specific insights into instant ticket game services.