Renewal- Non-Emergency Tranportation Prior Approval Program (NETSPAP)

This is a renewal solicitation issued by the Illinois Department of Healthcare and Family Services (HFS) through the State Procurement Office for the Non-Emergency Transportation Services Prior Approval Program Administrator for Fee-for-Service (NETSPAP). The procurement seeks to renew administrative services that manage prior approval processes for non-emergency transportation services under the Fee-for-Service program. The contract period extends for five years, from May 1, 2026, through April 30, 2031. The original solicitation bid number was 21-478HFS-MEDPR-B-18504, with the renewal bid number designated as 26-478HFS-DIREC-B-51547. The notice was posted on April 16, 2026, with a due date of April 30, 2026, providing potential respondents with 14 days to submit responses. While specific evaluation criteria are not detailed in the available documentation, this renewal contract follows the terms and conditions of the existing agreement and was approved through the SPO Written Determination for Contract Award Decision process.

First Transit, Inc. is the incumbent vendor and has been selected for renewal under this solicitation, demonstrating continuity of service delivery for the NETSPAP program. The contract includes Business Enterprise Program (BEP) participation requirements, with four identified BEP subcontractors: REM Services Inc. (1% of contract value), EBM Inc. (0.03%), Logsdon Office Supplies (0.02%), and Andrew Printing, LLC (0.01%), for a combined BEP utilization of approximately 1.06% of the total contract amount. No Veterans Business Program (VBP) participation is currently included in the utilization plan. The total renewal contract value is $111,000,000 over the five-year period. Prospective vendors or subcontractors interested in participating should note the established infrastructure and vendor relationships that will continue under this renewal agreement.