Public Safety Scheduling and Time & Attendance Solution

The City-County Information Technology Commission (CCITC) is seeking a cloud-based Public Safety Scheduling and Time & Attendance solution for Marathon County, the City of Wausau, and North Central Health Care. The procurement targets a comprehensive software system supporting law enforcement, fire, and EMS departments with advanced scheduling and time tracking capabilities. Required system features include auto-scheduling up to 12 months in advance, mobile and desktop access, multi-shift type management, Workday ERP integration, role-based access controls, and robust reporting functionalities. The solution must accommodate complex scheduling needs such as group, individual, rotation, shift, on-call, and demand-based schedules, with capabilities for overtime management, leave request tracking, and FLSA compliance. A Webex meeting for proposer questions is scheduled for January 14, 2026, from 10:00-11:00 AM CST, with proposals due by 4:00 PM CST on January 23, 2026. The evaluation period will extend to February 13, 2026, with a targeted contract signature date of March 13, 2026. Vendors must provide at least one year of implementation support, training, documentation, and a one-year warranty beginning at system acceptance.

The procurement does not explicitly specify set-aside designations or restrictions on respondent types. The solution will serve three primary departments: Wausau Police Department (112 users), Wausau Fire Department (90 users), and Marathon County Sheriff's Office (200 users). Pricing must be itemized across software licenses, implementation fees, hardware, travel expenses, training, annual support, and customizations. The payment structure is capped at 20 percent upfront, with CCITC retaining funds from each milestone and making a final 30 percent payment upon Final Acceptance. Strict security requirements include Single Sign-On with Microsoft Entra ID, two-factor authentication, compliance with HIPAA, PII, PCI, and CJIS standards, annual security audits, and expedited data breach notifications. The software maintenance agreement must limit future annual increases to no more than CPI plus one percent, and the successful vendor must commit to supporting the product for at least five years. Contracts will be governed by Wisconsin law and may be executed separately by CCITC, Marathon County, or the City of Wausau, each using their respective standard terms and conditions.