Proprietary system for parking enforcement and violation processing systems

The City of Santa Fe, New Mexico Parking Division is procuring parking enforcement and violation processing system services from Modaxo Traffic Management USA Inc. under a sole-source determination approved August 24, 2026, with a desired delivery date of September 1, 2026 and a proposal due date of September 24, 2026.

This is a sole-source procurement. The Chief Procurement Officer approved the determination based on Modaxo's exclusive qualification to support the city's customized proprietary systems (eTIMS and CitySight), which have been specifically tailored to Santa Fe's unique parking division operational requirements. No other vendor is permitted to support or maintain these proprietary systems, and the city's market research through Pavilion and internet searches confirmed that alternative vendors cannot provide comparable services without extensive modification and system enhancements.

The scope encompasses citation issuing, processing and reporting, back-office management systems, notices and correspondence, collections, and customer service functions. The contract structure includes a four-year base term with the option to extend up to five additional one-year increments by written amendment, for a maximum total term not to exceed nine years. The total compensation for the four-year base term does not exceed $937,330.02. The total compensation for the base term plus all five optional years does not exceed $2,489,833.42. The fiscal year for appropriation is FY27. The requesting department contact is Matthew Silva, Contracts Administrator.