70-M0087-26-CP369_SS_Modaxo_Posting Packet.pdf.PDF

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PROPRIETARY SYSTEM FOR PARKING ENFORCEMENT AND VIOLATION PROCESSING SYSTEMS
Solicitation number
70-M0087-26-CP369
Issued by
Santa Fe County, New Mexico

About this file

This is a Sole Source Request and Determination document for the City of Santa Fe, New Mexico's Parking Division to procure parking enforcement and violation processing system services from Modaxo Traffic Management USA Inc. The request was submitted on August 14, 2026, and approved by the Chief Procurement Officer on August 24, 2026. Modaxo provides essential proprietary system services including citation issuing, processing and reporting, back-office management systems, notices and correspondence, collections, and customer service functions. The contract has a four-year base term with the option to extend up to five additional one-year increments by written amendment, with a maximum total term not to exceed nine years. The desired delivery date is September 1, 2026.

The total compensation for the four-year base term does not exceed $937,330.02, with the total compensation for the base term plus all five optional years not to exceed $2,489,833.42. The sole source determination was approved based on the vendor's exclusive qualification to support Modaxo's extensively customized proprietary systems (eTIMS and CitySight) that have been specifically tailored to meet Santa Fe's unique parking division operational requirements. The determination notes that no other vendor in the industry is permitted to support or maintain these proprietary systems, and the city conducted due diligence through Pavilion, internet searches, and other market research confirming that alternative vendors cannot provide comparable services without extensive modification and system enhancements. The fiscal year for the appropriation is FY27, and the requesting department contact is Matthew Silva, Contracts Administrator.

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Modaxo Traffic Management USA Inc 2027-185-Request

Status:

Review

Amount:

$2,489,833.42

Last Action:

Approved

Actions

SOLE SOURCE REQUEST AND DETERMINATION

Name of Request

Modaxo Traffic Management USA Inc

Created On

08/14/2026

Summary of Request

Modaxo provides essential services to the Parking Division of a proprietary system for parking enforcement and violation processing systems. Their products have been extensively customized and will meet our needs to facilitate the efficient and effective operation of the Parking Division. Based on above, the City’s Chief Procurement Officer approved a Sole Source Determination for this vendor. For citation issuing services, processing and reporting, a back-office management system, notices and correspondence, collections, and customer service. The City shall pay the Contractor the total compensation not to exceed $937,330.02 for the four-year base term of this Contract. The total compensation should the City exercise all five option years plus the base term will not exceed $2,489,833.42.

The Parties may, upon mutual agreement, extend the term up to five times in one-year increments by written amendment, the option years, with the total term not to exceed nine years in duration.

No Background or Category Codes

Requestor

MS Matthew Silva

Approval Group

Parking

Creator

MS Matthew Silva

Desired Delivery Date

09/01/2026

Fiscal Year

FY27

Purchase Details

Total Budget Amount $2,489,833.42

Sole Source Assessment

Date of Submission:

08/14/2026

Department Contact:

Matthew Silva

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Step 4 of 6

Procurement Analyst Posting Waiting For

KM Kristy Miera Procurement Analyst Senior

Jump To:

On Hold Reject Approve

SOLE SOURCE REQUEST AND DETERMINATION Purchase Details Sole Source Assessment Attachments1

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8/25/26, 3:28 PM Request Approval https://procurement.opengov.com/governments/1784201/requisitions/67212 1/4 https://procurement.opengov.com/governments/1784201/requisitions https://procurement.opengov.com/

Email:

mcsilva@santafenm.gov

Phone Number 505-955-6714

Quantity of the Goods or Service 4 years

Type of Good or Service Professional Services

Justification Unique Expertise

Explain the Purpose/Need of the Purchase Modaxo provides essential services to the Parking Division of a proprietary system for parking enforcement and violation processing systems. Their products have been extensively customized and will meet our needs to facilitate the efficient and effective operation of the Parking Division. Based on above, the City’s Chief Procurement Officer approved a Sole Source Determination for this vendor. For citation issuing services, processing and reporting, a back-office management system, notices and correspondence, collections, and customer service.

Conversion:

To Contract

Term of Contract (Sole Source) 4 years

Department Criteria:

Modaxo provides essential services to the Parking Division of a proprietary system for parking enforcement and violation processing systems. Their products have been extensively customized and will meet our needs to facilitate the efficient and effective operation of the Parking Division. For citation issuing services, processing and reporting, a back-office management system, notices and correspondence, collections, and customer service.

Vendor Name Modaxo

Vendor's Address

1209 ORANGE STREET WILMINGTON DE 19801

Assessment of Vendor's Exclusive Qualifications:

Vendor currently provides parking citation admin services which supports all aspects of our parking citations including appeals, past due collections, issuance, payment, and documentation.

Explanation of Unsuitable Alternatives Conduent hosts a proprietary system for enforcement and violation processing systems, eTIMS® and CityCite®, for the Santa Fe Parking Division. Their products have been extensively customized to meet our needs to facilitate the efficient and effective operation of the Parking Division. No other vendor in the industry is allowed to support, maintain, etc. Conduent's system because it is proprietary.

Place checkmarks to affirm this request aligns with each of the requirements in NMSA 1978, Section 13-1-126 There is only one source for the required service, construction, or item of tangible personal property.

The service, construction, or item of tangible personal property is unique and this uniqueness is substantially related to the intended purpose of the contract.

Other similar services, construction, or items of tangible personal property cannot meet the intended purpose of the contract.

Place checkmarks to affirm you agree and have included these documents The vendor has affirmed sole source for the services, construction, or items of tangible personal property by providing a letter on company letterhead signed by leadership affirming they are the sole provider of the goods/services outlined in the scope of work, and documentation has been provided that due diligence was conducted to identify other possible vendors/contractors to provide the requested services/goods but proved unsuccessful.

8/25/26, 3:28 PM Request Approval https://procurement.opengov.com/governments/1784201/requisitions/67212 2/4

Itemized price quote from sole source vendor fully detailing costs for goods/services in scope of work. (Must state whether they are going to charge tax or not.)

If contract value exceeds CM Approval Amount, include agenda item to present to 2 Committees and Governing Body.

The requesting department has verified through Pavilion, internet searches, and other market research that these sources are not available from alternative vendors.

Attachments

Uploaded Documents

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Modaxo Packet 8.13.26(CM Signed).pdf

SOLE_SOURCE_FINAL8.13.26.pdf

Modaxo Contract 54.pdf

Santa Fe _Sole Source Letter_ Aug 2026.pdf

Request Submitted

Director

Approved

Director Review

SK Steve Kaspan

Approved by Steve Kaspan on 8/17/26 at 1:47pm

Approved by Steve Kaspan on 8/14/26 at 12:07pm

Procurement Analyst Review 1

Approved

CPO Review

Approved

0 of 1 Approvals Needed

Travis Dutton-Leyda Chief Procurement Officer (CPO)

JL JoAnn D. Lovato Montaño Procurement Manager

Approved by Travis Dutton-Leyda on 8/24/26 at 3:02pm

Workflow

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4 Procurement Analyst Posting

Waiting for Approval

5 CPO 30 day Review

Not Started

6 Analyst Notification

Not Started

8/25/26, 3:28 PM Request Approval https://procurement.opengov.com/governments/1784201/requisitions/67212 4/4

260 Franklin Street, Boston, MA, USA, 02110 www.trellint.com info@trellint.com

Aug 20, 2026

Matthew Silva City of Santa Fe Parking Division PO Box 909 Santa Fe, NM 8704

RE: Sole source letter regarding extending services associated with the City of Santa Fe and Modaxo Traffic Managment USA, Inc. contract No 23-0645

Mr. Silva, Modaxo Traffic Management is providing our proprietary enforcement and violation processing systems, eTIMS® and CitySight®, to support the needs of the City of Santa Fe Parking Division. Our products are not traditional commercial-off-the-shelf (COTS) systems, they are a hosted solution that has been extensively customized to meet Santa Fe’s unique program requirements. In their current state, eTIMS® and CitySight® both facilitate the efficient and effective operation of the Santa Fe Parking Division with capabilities that support critical functions such as payment processing, installment payment plans, data entry, real-time notice generation, parking enforcement, and advanced reporting capabilities. The system also generates a detailed audit trail, along with reconciliation controls and extensive reporting options.

No other system in the industry can adequately support the unique and nuanced operational requirements of this contract without extensive modification and system enhancements. As such, we believe the City’s current and future needs will best be met by continuing to leverage our solution through a sole-source extension of our existing contract.

Modaxo Traffic Management is the only company capable of immediately providing the systems and services without disruption. Please feel free to contact me with any questions.

Jeremiah Swank Customer Success Director- Trellint

City of Santa Fe, New Mexico Memorandum

DATE: August 15, 2026

TO: Brian Moya, Interim City Manager

VIA: Sam Burnett, Public Works Director Steve Kaspan, Parking Division Director

FROM: Matthew Silva, Contracts Administrator

ACTION:

Approval of completion of contract with Modaxo Traffic Management USA Inc (Modaxo), formerly known as Conduent State & Local Solutions Inc (Conduent).

BACKGROUND:

Modaxo provides essential services to the Parking Division of a proprietary system for parking enforcement and violation processing systems. Their products have been extensively customized and will meet our needs to facilitate the efficient and effective operation of the Parking Division.

Procurement Officer approved a Sole Source Determination for this vendor.

For citation issuing services, processing and reporting, a back-office management system, notices and correspondence, collections, and customer service, the City shall pay the Contractor the total compensation not to exceed $937,330.02 for the four-year base term of this Contract. The total compensation should the city exercise all five option years plus the base term will not exceed $2,489,833.42. The Parties may, upon mutual agreement, extend the term up to five times in one-year increments by written amendment, the option years, with the total term not to exceed nine years in duration.

Approval of contract

Brian Moya, Interim City Manager Date

SS_Determination_Modaxo.pdf
Santa_Fe__Sole_Source_Letter__Aug_2026.pdf
Modaxo_Contract_54.pdf

File details come from the government source that posted it. Updated .