Professional Network I. T. Services Support
Closed State & local contract opportunity Posted
- Solicitation number
- 25-RFP-0094
- State
- Michigan
- Responses due
Opportunity facts
- Jurisdiction
- Point of contact
-
- Michael Rieth mrieth@pontiac.mi.us (248) 758-3191
Opportunity details come from bidnetdirect.com. Updated .
About this opportunity
The City of Pontiac in Oakland County, Michigan, is seeking professional Network I.T. Services Support through a Request for Proposal (RFP) numbered 2025-RFP-0094. The procurement solicits comprehensive I.T. support services encompassing system administration, network management, help desk services, hardware and software support, cybersecurity monitoring, and technology consultation. Key deliverables include maintaining robust technological systems, ensuring data integrity, supporting municipal operations, and enabling efficient interdepartmental communication. The solicitation timeline includes a posting date of September 22, 2025, with questions due by October 3, 2025, response to questions by October 8, 2025, and final proposal submissions due October 14, 2025, at 4:00 PM through the OpenGov Purchasing System. Vendors must register on the OpenGov platform and can submit questions to purchasing@pontiac.mi.us. The primary objectives are to enhance operational effectiveness, minimize system downtime, provide technical expertise for current and future technological needs, and ensure cybersecurity compliance.
The solicitation documents do not explicitly specify set-aside designations or restrictions on respondent organizations. No incumbent vendors or current contractors are mentioned in the provided materials. The RFP requires vendors to integrate with the City of Pontiac's existing technology infrastructure and provide comprehensive support across municipal technology systems. While specific budget ranges are not detailed, the scope suggests a substantial, ongoing professional services contract for comprehensive I.T. support. Vendors will be expected to work closely with city staff, demonstrating expertise in municipal technology management, network security, systems administration, and strategic technology planning. The contract appears designed to provide the City of Pontiac with flexible, responsive I.T. support that can adapt to evolving technological requirements and support long-term municipal operational goals.
Opportunity text
The City of Pontiac is seeking qualified vendors to provide professional I.T. support services that include system administration, network management, help desk services, hardware and software support, cybersecurity monitoring, and overall technology consultation. The selected service provider will work closely with City staff to ensure the continuity, security, and efficiency of the City's information technology systems. This support will enhance operational effectiveness, minimize downtime, and provide the City with the technical expertise needed to address current needs and plan for future technological advancements. The City of Pontiac relies on robust and reliable information technology systems to support its daily operations, deliver essential public services, and ensure efficient communication across departments. As technology continues to evolve, the City requires professional I.T. support services to maintain, secure, and optimize its network infrastructure, hardware, software applications, and user support functions. Ensuring data integrity, cybersecurity compliance, and system reliability is critical to supporting municipal operations, enhancing service delivery to residents, and enabling long-term growth.
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