Permitting and Inspection Software

Greenville County, South Carolina is conducting a Request for Information (RFI #24071) to identify potential vendors for a comprehensive permitting and inspection software system. The procurement targets a robust software solution capable of managing diverse permit types including new residential and commercial construction, stand-alone permits for electrical, mechanical, plumbing, sign permits, renovations, and mobile home permits. Key deliverables include a public-facing web portal and internal processing system with capabilities for record retention, point-of-sale transactions, and potential integration with financial and geographic information system (GIS) software. The RFI, released on January 26, 2024, requires vendors to submit detailed software descriptions addressing system specifications, implementation timelines, training protocols, and customer support mechanisms. Responses are due by February 23, 2024, with vendors mandated to provide comprehensive software explanations and a list of references currently utilizing their system, including contact information. The county reserves the right to transition this RFI into a formal Request for Proposals and potentially conduct vendor demonstrations in subsequent procurement stages.

The RFI does not specify explicit set-aside designations or restrictions on responding organizations, suggesting an open competition for software vendors. While no incumbent vendor is mentioned, the county appears to be seeking a replacement or upgraded permitting system that can seamlessly integrate with existing technological infrastructure. The document indicates that this is an initial information-gathering exercise, and therefore no specific budget range or award value is currently disclosed. Vendors are expected to provide approximate system costs and implementation expenses as part of their comprehensive response. The procurement approach suggests Greenville County is conducting thorough market research to understand available software solutions before initiating a formal procurement process. Potential respondents should be prepared to demonstrate software flexibility, user-friendliness, comprehensive support capabilities, and successful implementations in similar governmental contexts.