PBX Maintenance Services

This state and local contracting opportunity is for PBX Maintenance Services for the Maryland Department of Public Safety and Correctional Services (DPSCS). It is a Purchase Order Request for Proposal (PORFP) issued under the state's PBX IV - Telecommunications Equipment and Services Master Contract #001B0600162. The PORFP seeks proposals from current Master Contractors under the PBX IV contract to provide maintenance services, preventive maintenance, and move/add/change (MAC) activities for the DPSCS phone systems. The required services include gold level maintenance for PBX equipment, voicemail systems, fiber optic connections, and other telecommunications hardware across multiple state and local government facilities. The contract term is 36 months, with a planned start date of January 12, 2025 or January 1, 2025 and an end date of January 11, 2028 or December 31, 2027. Proposals must be submitted electronically through the state's eMMA e-Procurement system by the due date of July 11, 2024.

This PORFP is limited to Master Contractors under the PBX IV contract. It has a 20% Minority Business Enterprise (MBE) goal and a 2% Veteran-Owned Small Business Enterprise (VSBE) goal for Functional Areas II and III. The incumbent contractor is not specified. The PORFP provides pricing sheets for maintenance services and time and material labor rates, but does not detail funding sources or budget ranges.