Overhead Door Services

The New Hampshire Department of Transportation, Bureau of Turnpikes is seeking a contractor for Overhead Door Services through Request for Bid (RFB TPK 2025-04), targeting fifteen maintenance, welcome center, and toll facilities throughout the state. The comprehensive scope includes maintenance, repairs, alterations, and new installations of various door types, including security key punched doors, fire egress doors, handicap doors with openers, standard interior/exterior doors, tollbooth doors, overhead/garage bay doors, sliding doors, and safety glass doors. Contractors must provide 24/7 emergency response service with a physical response required within 24 hours and repairs completed within 48 hours of notification. The contract will run from July 1, 2025 through June 30, 2027, subject to Governor and Council approval, with sealed bids due by February 28, 2025 at 2:00 PM at the Bureau of Turnpikes Administration Building in Hooksett, NH. Bidders must submit fixed hourly rates for standard business hours (Monday-Friday, 7:00 AM to 4:00 PM) and non-standard hours, with rates calculated for one person and vehicle, and parts/materials invoiced at a fixed percentage markup from manufacturer price lists.

The procurement does not specify explicit set-aside designations or restrictions for disadvantaged enterprises. Contractors must provide several mandatory documentation requirements, including a Certificate of Authorization from the Secretary of State (dated after April 1, 2024), a Certificate of Insurance naming the state as additional insured, and a Corporate Certificate of Vote. The contract includes specific facility considerations, such as a new facility in Newington replacing the Dover maintenance facility and the Bedford toll plaza's conversion to All Electronic Tolling during the contract period. While no specific budget range is detailed, the bid requires contractors to provide comprehensive service coverage, maintain 24/7 availability, and keep adequate spare parts inventory at their own expense. Site visits can be arranged by contacting the Turnpikes Facility Engineer, and the contract will require a robust service infrastructure capable of responding to emergency and routine maintenance needs across multiple state facilities.