Orlando Police Department Forensic Towing & Recovery Services

The City of Orlando Procurement and Contracts Division is requesting proposals for forensic towing, storage, and recovery services for the Orlando Police Department under RFP26-0222, with proposals due July 29, 2026 at 2:00 p.m. A non-mandatory pre-proposal conference is scheduled for July 9, 2026 at 11:00 a.m. via virtual meeting, with questions due July 17, 2026 at 5:00 p.m.

The scope covers 24/7 dispatch and towing services including forensic tows, vehicle storage, water recovery, hazardous material cleanup, and extraordinary recovery situations within Orange County and a 15-mile radius of the Orlando Police Department Property and Evidence Facility. The contractor must maintain a storage facility within that 15-mile radius with fenced outside storage of at least 0.5 acres, a permanent inside structure, 24/7 video surveillance with recording capability, and office hours Monday–Friday 7:00 a.m. to 7:00 p.m. and Saturday 8:00 a.m. to 1:00 p.m., with 24/7 vehicle release availability. Required equipment includes Class A, B, C, and D wreckers; a four-wheel drive wrecker for off-road recoveries; a SpeedCrane wrecker; and a low-boy tractor trailer. The contractor must have a minimum of three years of towing and recovery business experience and accept cash, cashier's checks, money orders, debit cards, and credit cards without additional fees.

The contract term is three years with options to extend for three additional 12-month periods up to 72 months cumulative. The City reserves the right to award multiple contracts, designating a primary contractor and one or more secondary contractors. Pricing must itemize towing service rates, storage fees (with first six hours free and daily rates thereafter), hourly rates for additional services, and waiting time charges (free for first 30 minutes, then hourly in 15-minute increments).

Evaluation criteria weight experience and qualifications at 35 points, operations plan capacity at 35 points, price at 28 points, and Veteran Business Enterprise participation at 2 points, for a maximum of 100 points.