Online Homework Tutor for Libraries

Fort Bend County, Texas is issuing a Request for Proposals (RFP 26-054) to procure a live, on-demand online homework tutoring service for the County's library system. The service must be available seven days a week to support students in grades K-12, including Advanced Placement and introductory college subjects, with one-to-one tutoring delivered by U.S.-based, qualified tutors in both English and Spanish. Core subject coverage must include mathematics, science, social studies, and English, supplemented by writing labs, skill-building services, and standardized test preparation. The platform must be web-based requiring no downloads, accessible from all library locations and remote sites, capable of supporting unlimited simultaneous users, and compliant with COPPA/CIPA requirements and WCAG accessibility standards. Key deliverables include real-time session monitoring, monthly usage and satisfaction reports, and data confidentiality assurance. Respondents must demonstrate experience with public library systems within the last five years and provide references with contact information. The evaluation criteria are weighted as follows: Understanding of Requirements (45%), Experience with Similar Projects (40%), Pricing (10%), and Overall Completeness (5%). Sealed proposals must be submitted electronically via the Bonfire Portal or in hard copy format to the Fort Bend County Purchasing Agent's Office, 301 Jackson, Suite 201, Richmond, Texas 77469, by 2:00 P.M. Central Standard Time on Tuesday, June 2, 2026. The question deadline is May 26, 2026 at 10:00 A.M., Commissioners Court approval is anticipated for July 23, 2026, and contract negotiations are scheduled to begin June 26, 2026.

The RFP does not specify any set-aside designations or restrictions limiting participation to particular categories of organizations. All respondents must provide certificates of insurance documenting workers' compensation coverage, employers' liability insurance of $1,000,000 per injury, commercial general liability insurance of $1,000,000 each occurrence/$2,000,000 aggregate, and business automobile liability insurance of $1,000,000 combined; however, no performance or payment bonds are required. The contract term is October 1, 2026 through September 30, 2027, with renewal options for four additional one-year terms (through September 30, 2031) under mutually agreeable terms, and either party may terminate with thirty days' written notice. Pricing must be based on historical usage data indicating approximately 2,435 total monthly sessions and 2,154 tutoring-related sessions, with negotiable service hours currently proposed as 2:00 P.M. through 11:00 P.M., seven days a week. No incumbent vendor or existing contractor is identified in the procurement documents, and no specific budget range or award value is disclosed. All proposals are valid for ninety days following submission, and the contract is contingent upon the availability of budgeted funds.