On-Site Health and Wellness Center

The City of Rock Hill, South Carolina is issuing a Request for Proposals (RFP) for contracted On-Site Health and Wellness Center services to serve approximately 1,100 employees and early retirees plus approximately 1,750 total individuals including dependents, with current utilization averaging 3,100 annual visits. The procured services include primary care, acute and episodic care, wellness services, health screenings, chronic disease management, occupational health services (DOT/CDL physicals, pre-employment physicals, drug screening, fit-for-duty evaluations), pharmacy services, health coaching, and family planning. The center must operate Monday through Thursday from 7:30 a.m. to 6:00 p.m. and Friday 7:30 a.m. to 4:30 p.m., with daily lunch closure from 12:00 p.m. to 1:00 p.m., and must provide 24/7 patient scheduling access. Required qualifications include a licensed prescriber and certified health coach on staff, compliance with South Carolina medical practice laws, and demonstrated relevant employer clinic experience, case/health/disease management expertise, and outpatient occupational health experience. Evaluation occurs in two phases: Phase 1 scores proposals on relevant employer clinic experience (30%), case/health/disease management approach (30%), outpatient occupational health experience (20%), and pricing (20%); Phase 2 consists of interviews and presentations scored 0-10 points. Key dates include a non-mandatory pre-proposal meeting on February 26, 2026 at 1:30 p.m., questions due by March 11, 2026 at 4:00 p.m., proposals due March 18, 2026 by 2:00 p.m., interviews scheduled March 25 through April 15, 2026, with company selection anticipated by May 1, 2026 and service commencement July 1, 2026. The initial contract term is thirty-six months with two optional one-year renewals and potential for mutual renewal in one-year intervals thereafter, with proposals limited to thirty-five pages and monthly reporting mandatory including clinic utilization, patient demographics, cost validation, return on investment, and occupational health outcomes.

The RFP offers local purchasing preferences providing up to 5% adjustment factors for Rock Hill municipal-based businesses and 3% for York County businesses, capped at $25,000, though no formal disadvantaged enterprise set-asides are specified. Required insurance includes Professional Liability ($2,000,000 per claim/$2,000,000 aggregate), Worker's Compensation ($500,000), Comprehensive/General Liability ($2,000,000 per claim), Malpractice Liability ($3,000,000 per claim/$3,000,000 aggregate), Security & Privacy Liability ($1,000,000 per occurrence/annual aggregate), and Regulatory Action Sublimit ($500,000). No incumbent vendor or current contractor information is provided in the RFP documentation. The City's financial data demonstrates significant healthcare expenditure, with combined pharmacy and medical expenses totaling approximately $10,955,569 in 2022 and projected to reach approximately $13,767,007 in 2025, indicating the potential scope and value of the contract opportunity; however, specific award values or budget ranges are not disclosed in the RFP. Proposals must be submitted electronically via the City's eProcurement Portal, with no late submissions accepted, and the agreement will be governed by South Carolina law with terms including a City Business License requirement and 10% retainage provision until project completion.