Office of State Public Defender - Website Proposal Amendment 1

The State of Missouri Office of State Public Defender (OSPD) issued Request for Proposal (RFP) MSPD-FY25-0004-SL, Amendment 1, soliciting competitive sealed proposals for the design, development, and hosting of a new public website to replace its current site operational since 2017. The OSPD serves approximately 615 employees, including 395 attorneys, across 33 trial offices, 4 juvenile offices, 3 capital offices, 6 appellate/post-conviction offices, and multiple specialized units. The comprehensive website solution must include a content management system for staff updates, an online application portal for prospective clients, automated pre-screening technology, a secure password-protected section for contract counsel, website archival capabilities, mobile-responsive design with accessibility compliance, smart search functionality with plain-language and legal terminology recognition with typo tolerance and synonym handling, and hosting details with all services and data located in the United States. Optional features include video streaming, language translation, secure messaging portals, office locators, and community resource guides. Pricing must be submitted as a firm, fixed, guaranteed not-to-exceed price on Exhibit C, with all materials, labor, facilities, equipment, and supplies included in the quoted amount, and no additional costs permitted unless the contract is formally amended. The RFP evaluation criteria allocate 60 points for cost, 130 points for the technical proposal (including organizational experience, team qualifications, and methodology), and 10 points for MBE/WBE participation, totaling 200 maximum points with bonus points available for Organization for the Blind/Sheltered Workshop participation (5–15 points) and Service-Disabled Veteran Business Enterprise participation (3 points). Proposals are due electronically through MissouriBUYS by August 1, 2025, at 5:00 PM Central Time, with public opening scheduled for August 4, 2025, at 10:00 a.m. Central Time in Columbia, Missouri, and a virtual pre-bid conference held on May 30, 2025, at 10:00 AM. The contract award date is no later than September 15, 2025, and the initial contract period extends one year from the effective date of award, with one optional one-year renewal period at the state's discretion.

No current contract exists for these services, and no incumbent vendor is identified. All responding vendors must be registered with the State of Missouri, achieving "Approved" and "Spend Authorized" registration status prior to contract award, and must comply with Missouri tax requirements, Secretary of State registration, E-Verify work authorization programs, and anti-discrimination laws. The procurement includes participation opportunities for Minority Business Enterprises (MBE), Women Business Enterprises (WBE), Organizations for the Blind/Sheltered Workshops, and Service-Disabled Veteran Business Enterprises through bonus point allocations in the evaluation process. Vendors must maintain compliance with Missouri business laws and submit all correspondence through Procurement@mspd.mo.gov with the subject line "OSPD Website RFP 2025," with all questions and responses shared among participating vendors. Payment terms are Net 45 with monthly invoicing due within 45 calendar days, and the contractor must maintain financial records and biweekly progress reports for five years following contract completion. The RFP does not specify a budget range or award value; however, pricing is to be submitted in US dollars with two decimal places on a fixed-price basis with no cost escalations permitted without formal contract amendment.