Notice of Special Procurement - OSP Safety Tip Line

This is a Notice of Special Procurement, not a competitive bid solicitation, issued by the Oregon Department of Administrative Services (DAS) on behalf of the Oregon State Police (OSP) for the extension of the SafeOregon school safety tip line services. The procurement seeks approval to extend the existing contract with incumbent vendor Sprigeo for an additional three-year period from September 26, 2026, through September 25, 2029. The SafeOregon tip line provides comprehensive 24/7/365 call center support to receive incoming tips via multiple channels including phone, text, email, mobile app, and webform; a web-based data collection system for processing and managing safety-related reports; marketing and promotional services including website maintenance; and user support and training services. The service currently supports more than 1,350 schools statewide and receives approximately 250 tips per month related to student and school safety. No competitive bidding process, site visits, or bidders' conferences are associated with this special procurement, as it represents a direct extension of an existing contract. The public protest period extends for seven calendar days from the first date of public notice, with protests requiring submission to the State Chief Procurement Officer at the Oregon Department of Administrative Services, and the agency point of contact for inquiries is Christina Mason at 503-383-5485 or Christina.Mason@das.oregon.gov.

This special procurement is restricted to the incumbent vendor, Sprigeo, which has provided continuous service since the contract's 2015 inception following an initial RFP process, and no set-asides for disadvantaged enterprises or restrictions on vendor types are indicated in the notice. The justification for the non-competitive extension includes substantial cost savings from avoiding system transition costs and retraining of thousands of school personnel, time-sensitive continuity of operations for a critical public safety service, and the need to maintain an established and optimized infrastructure while OSP conducts market research to evaluate alternative solutions for future competitive solicitation. The total estimated cost for the three-year extension is $1,250,000. The contract requires approval from the State Chief Procurement Officer, posting of public notice on OregonBuys for seven calendar days to allow for protests, Department of Justice legal sufficiency review, and possible Enterprise Information Services endorsement before execution of Amendment No. 2 to the existing contract. The extension covers a fixed three-year period with no renewal options mentioned, ensuring continuity of this critical public safety infrastructure for Oregon schools.