Notice of Sole Source - Citrix Universal for Hybrid Multi-Cloud Subscription

The Oregon Department of Human Services (ODHS) Office of Contracts & Procurement is soliciting a sole-source renewal of Citrix Universal for Hybrid Multi-Cloud subscription licensing, with protests due October 9, 2026. This is a sole-source procurement under ORS 279B.075 and OAR 125-247-0691 based on compatibility with ODHS's existing Citrix infrastructure in use since 1995 and entitlements that substitute products cannot renew.

The scope covers 8,310 Citrix Universal subscription licenses to maintain the agency's existing application and virtual desktop delivery environment. The contract also includes NetScaler hardware support and replacement coverage for two 15K-50S Series appliances, plus 10 Rapid Adoption Services credits at no additional cost. The procurement is restricted to Citrix Systems, Inc., located at 851 W. Cypress Creek Road, Fort Lauderdale, Florida, as the sole prospective contractor. ODHS determined that alternative products would require a separate platform replacement and migration project and would not provide compatible support for current NetScaler appliances.

The estimated total contract value is $845,817.40. The contract term runs from October 27, 2026 through October 26, 2027 for the Citrix subscription, with NetScaler support coverage extending through March 1, 2028. Protests must be submitted via email to Burke Barnett at the ODHS Office of Contracts & Procurement within seven calendar days of the first posting date (October 2, 2026) by 3:00 PM. Spencer Coan is the contact person at Citrix Systems, Inc. The determination was approved by Kirk N. Rhoades, Designated Procurement Officer.