Northborough UCaaS Solution

The Town of Northborough, Massachusetts is seeking proposals for a highly reliable, enterprise-level cloud-based Unified Communications as a Service (UCaaS) solution. The selected solution must be capable of handling the Town's incoming and outgoing phone calls, voicemail, and unified communications. The RFP is available as of January 20, 2021 at 10am, and proposals are due by February 22, 2021. Interested vendors must request the RFP via email from Becca Meekins at rmeekins@town.northborough.ma.us.

This contracting opportunity is limited to the jurisdiction of Worcester County, Massachusetts. The RFP does not specify any set-aside designations or restrictions on the types of organizations that can respond. Additionally, there is no information provided about any incumbent vendors, current contractors, or existing infrastructure that requires integration. The RFP also does not include any details about the potential award value or budget range for this project.