MHCC 27-009 _PORFP PDQ Connect Renewal

The Maryland Health Care Commission is requesting proposals for the renewal of PDQ Connect software licensing and services under Purchase Order Request for Proposal (PORFP) MHCC 27-009, with proposals due October 14, 2026 at 4:00 PM EST. This solicitation is limited exclusively to Master Contractors awarded under the Commercial Off-the-Shelf Software (COTS 2012) contract 060B2490021 — a restrictive eligibility gate that excludes all other vendors.

The scope covers 140 licenses of PDQ Connect Premium, a cloud-based platform for remote Windows device management, including software deployment, patch automation, and real-time inventory and vulnerability scanning. The awardee must deliver all 140 licenses digitally within 15 days of notice of award. Proposals must include licensing agreements, End User License Agreements (EULAs), Enterprise License Agreements, and Acceptable Use Policies; a Manufacturer's Suggested Retail Price (MSRP) screenshot; and verification of authorization from PDQ.com or its authorized distributors. The State reserves the right to request a Letter of Authorization. Pricing must remain valid for at least 90 days following the proposal due date.

The contract uses a fixed-price structure with two functional areas: COTS Software (FA I) and Installation and Training Services (FA II). FA II may not exceed 49 percent of the total contract value and cannot be purchased independently. Place of performance is 4160 Patterson Avenue, Baltimore, Maryland 21215.

Award will be made to the responsive and responsible Master Contractor offering the most advantageous proposal based on authorized reseller status, price, and digital delivery capability. Questions must be submitted in writing to Andrea Allen at Andrea.allen@maryland.gov prior to the October 14 deadline. No small business reserve applies.