Merchant Card Services at TSTC

Texas State Technical College (TSTC) has issued Request for Proposal (RFP) 285 for Merchant Card Services, seeking a provider to support payment processing for its Bookstore, Cafe, Culinary, and Student Accounting departments. The procurement aims to select a merchant card services vendor capable of delivering secure, integrated payment solutions that meet specific technical requirements, including SSL implementation, granular access controls, and compatibility with TSTC's Okta identity management system. Proposals are due on May 8, 2025, at 2:00 PM CDT through the Rsolution/Jaggaer system, with suppliers required to submit comprehensive responses to avoid disqualification. Key evaluation criteria appear to include technical capabilities, system integration potential, and overall efficiency of payment processing methods. Potential vendors must be prepared to potentially participate in demonstration or interview sessions as part of the selection process. The solicitation requires suppliers to navigate the Rsolution system, with technical support available through JAGGAER at 1-800-233-1121 for system access and registration assistance.

The contract does not require a formal HUB Subcontracting Plan, but TSTC expects suppliers to make a good faith effort in achieving state Historically Underutilized Business (HUB) goals. The proposed agreement will be valid for two years, with an option to extend for three additional one-year terms, and is not anticipated to exceed $100,000 in total value. Pricing will be fixed for the initial two-year period, with any rate increases during renewal periods subject to prior TSTC approval. Suppliers must integrate with existing TSTC payment infrastructure and demonstrate robust security protocols. The procurement is open to qualified merchant card services providers who can effectively meet the college's technical and operational requirements. Interested vendors should carefully review the provided documentation, particularly the "How to Navigate" presentation, and ensure complete compliance with all submission guidelines. The Procurement and Travel Services department can be contacted at 254-867-3757 for additional information, with their office located at 3801 Campus Dr., Waco, TX 76705.