MCD08 Steno CART Services for Executive Branch

This is a Request for Response (RFR) issued by the Massachusetts Commission for the Deaf and Hard of Hearing (MCDHH) for Contract MCD08 Steno CART (Communication Access Realtime Translation) Captioning Services. The purpose is to create a pre-qualified list of individual Steno CART Captioners and businesses providing these services to meet the communication access needs of Deaf, hard of hearing, and other individuals across the Commonwealth, particularly for Executive Branch agencies. The required services include on-site Steno CART, remote Steno CART, on-site streaming Steno CART, and other verbatim speech-to-text communication access services. Applicants must meet minimum qualifications for speed, accuracy, and adherence to the NCRA Captioners Code of Professional Ethics. The contract term is an initial period of July 1, 2023 to June 30, 2026 with two 3-year renewal options. Applications are accepted on a rolling basis throughout the contract term.

This contract is a limited-user contract, with Executive Branch agencies mandated to use it, while other Commonwealth agencies and entities may voluntarily participate. The procurement is exempt from the Small Business Purchasing Program and Supplier Diversity Program Plan requirements. No details are provided on set-asides, incumbents, funding sources, or the estimated annual contract value, which is stated to be $1,000,000 or more across all anticipated contractors.