MARTA Defined Benefit Plan Third Party Administrator and Custodian

The Metropolitan Atlanta Rapid Transit Authority (MARTA) is conducting a Request for Proposals (RFP P50600) for third-party administrative and custodial services for the MARTA Non-Represented Employee Defined Benefit Pension Plan. The procurement seeks comprehensive services covering 223 active employees, 1,459 retirees and beneficiaries, and 118 term vested participants. Required services include record keeping, benefit calculations, reporting, document preparation, customer service, and maintaining a Software as a Service (SaaS) web portal. Potential vendors must provide robust technological capabilities with strict cybersecurity and data protection requirements. The RFP specifies a five-year contract term with two optional one-year extensions, beginning upon the Committee's Notice to Proceed. Key procurement dates include a virtual pre-proposal conference on May 27, 2025, at 4:00 p.m., a question submission deadline of June 2, 2025, at 11:59 p.m., and proposal submissions due on June 25, 2025, at 2:00 p.m. at the MARTA Annex Building in Atlanta, Georgia. Interested parties can obtain RFP documents from MARTA's website (www.itsmarta.com) starting May 19, 2025.

The solicitation includes a Disadvantaged Business Enterprise (DBE) goal of 0%, indicating no specific set-aside requirements for minority or small businesses. Vendors must comply with federal and state regulations, including the Illegal Immigration Reform and Enforcement Act and equal employment opportunity standards. While a specific budget is not disclosed, pricing will be evaluated on a per-active employee and flat monthly fee basis. The contract requires comprehensive service delivery with emphasis on technological infrastructure, including secure web-based platforms and robust information management systems. Potential respondents must demonstrate expertise in pension plan administration, technological capabilities, and compliance with complex regulatory environments. Interested firms can contact Jonelle F. Green, Senior Contract Specialist, at (404) 848-4447 or jgreen2@itsmarta.com for additional information. The solicitation is being managed by MARTA's Office of Contracts, Procurement and Materials, with oversight from Jacqueline A. Holland, Senior Director of Contracts, Procurement and Materials.