Managed Services for Florida Traffic Safety Resource Center (FTSRC)

The Florida Department of Transportation (FDOT) is seeking managed services for the Florida Traffic Safety Resource Center (FTSRC) through a single-source procurement with Silk Software Corp. The contract involves ongoing development, maintenance, and technical support for the FTSRC website, which is currently hosted on Adobe Commerce. Key deliverables include maintaining a complex web platform with advanced features such as unique product usage workflows, custom customer registration processes, specialized product search capabilities, and granular ordering privileges. The procurement specifically targets web platform development software, development software maintenance, proprietary systems maintenance, and cloud-based software services. The solicitation was posted on September 19, 2025, with a final date for receipt of information on October 10, 2025. The contract term is set for one year from the contract date, and Silk Software Corp. was selected due to their exclusive knowledge of the existing codebase, configurations, and workflows, which uniquely position them to meet FDOT's specialized requirements.

The procurement appears to be a non-competitive, single-source contract limited to Silk Software Corp., with no explicit set-aside designations or restrictions for disadvantaged enterprises mentioned. The contract is specifically for Leon County, Florida, and is focused exclusively on the FTSRC website's continued development and maintenance. The estimated contract value is $96,000.00, representing a relatively modest budget for comprehensive web platform management services. Silk Software Corp. is positioned as the sole vendor capable of providing the required services due to their prior development of custom methodology and deep understanding of the existing FTSRC website infrastructure. The procurement emphasizes the vendor's unique technical capabilities and exclusive knowledge of the current system, which effectively precludes other potential bidders from competing for the contract.