Maintenance and support

Chaves County, located in Roswell, New Mexico, is pursuing a sole source procurement for a Jail Management System (JMS) software support contract with Beacon Software Solutions Inc. The procurement involves ongoing software support, maintenance, and upgrades for the county's Detention Center's existing system. The contract will provide comprehensive 24/7 technical support, including two annual on-site support visits, training, and system maintenance to meet the Chaves County Detention Center's (CCDC) operational requirements. The contract is posted on May 30, 2025, with a protest period ending on June 14, 2025. Potential vendors wishing to challenge the sole source procurement must submit written protests within fifteen calendar days of the posting date. The procurement will be administered through the Chaves County Purchasing Department, with Purchasing Director Analicia Nieto serving as the primary contact, reachable at 575-624-6615 or ana.nieto@chavescounty.gov.

The sole source procurement is specifically targeted at Beacon Software Solutions Inc., which is considered the exclusive vendor capable of supporting the existing Jail Management Software System. The justification for the sole source approach is based on the vendor's unique ability to provide comprehensive support for the current software platform. The annual contract value is approximately $42,000, covering the software support and maintenance services. No specific set-aside designations or restrictions on respondent organizations are mentioned in the documentation. The procurement appears to be focused on maintaining and supporting the current technological infrastructure of the Chaves County Detention Center, with an emphasis on continuity and specialized support from the incumbent vendor. The contract aims to ensure uninterrupted operational capabilities for the detention center's management system.