Loan Servicing

The Louisville Jefferson County Metro Government's Office of Housing and Community Development is seeking a contractor for loan servicing on federally funded housing programs through Request for Proposal #260113. The solicitation requires comprehensive loan servicing using Accelerated Data Systems (ADS) loan software for both single-family and investor loans, with specific deliverables including invoicing, monitoring, reporting, data verification, mortgage lien releases, workflow analysis, and payoff calculations. Evaluation of proposals will be based on a 100-point system distributed across five key areas: Loan Servicing Experience (20 points), ADS Loan Software Experience (25 points), HOME & CDBG Compliance Knowledge (25 points), Office of Housing and Community Development Loan Program Knowledge (20 points), and Pricing (10 points). The proposal submission deadline is November 12, 2025, at 3:00 p.m. EST, with a structured question period scheduled from November 3-6, 2025. Proposers must submit detailed documentation including professional resumes, experience statements, and hourly rates, with the contract potentially being awarded to multiple vendors and renewable for up to five years.

The procurement opportunity includes specific set-aside and diversity requirements, with goals for minority business enterprise (MBE) at 15%, female business enterprise (FBE) at 5%, and historically black enterprise (HBE) at 0.5%). Vendors must complete Good Faith Efforts (GFE) documentation and comply with Louisville Metro's "Ban the Box" ordinance, which restricts criminal history inquiries in initial employment applications. Additional compliance requirements include federal debarment certification, lobbying disclosure, and telecommunications service restrictions. Vendors must also provide a current W-9 form and demonstrate eligibility through various certifications, including vendor classification and ownership status. While specific contract value is not explicitly stated, the comprehensive nature of the loan servicing requirements and the potential for a five-year contract suggests a substantial procurement opportunity targeting experienced loan servicing providers with specific technological and regulatory expertise.