Law Enforcement On-Duty Scheduling Software

The City of Charlotte is conducting a competitive procurement for Law Enforcement On-Duty Scheduling Software to support the Charlotte-Mecklenburg Police Department. This solicitation, designated RFP 269-2026-003, seeks a qualified vendor to provide a comprehensive system capable of scheduling, managing, and tracking shifts while ensuring optimal staffing levels and compliance with operational requirements. The procurement is being conducted through the Bonfire electronic solicitation portal, with submissions required by June 1, 2026. Interested vendors must register on the platform at https://charlottenc.bonfirehub.com/login and submit all proposals, questions, and supporting documentation electronically through the portal. The City of Charlotte recommends that vendors allow one or more business days prior to the deadline to accommodate potential upload delays and ensure timely submission. While specific evaluation criteria details are not provided in the available documentation, vendors should anticipate standard government procurement evaluation methods typical for technology solutions. The procurement portal supports Microsoft Edge, Google Chrome, and Mozilla Firefox browsers, with technical support available through Bonfire's help forum, email at Support@GoBonfire.com, or telephone at 1-800-354-8010.

The procurement documentation provided does not specify set-aside designations, disadvantaged enterprise restrictions, incumbent vendor information, required technology integrations, or estimated award values or budget ranges for this contract opportunity. Vendors seeking clarification on these elements, as well as detailed specifications, requirements, evaluation criteria, and pricing instructions, should submit inquiries through the Vendor Discussions section of the project portal on the Bonfire platform at https://charlottenc.bonfirehub.com/opportunities/198004. The absence of information regarding existing infrastructure or legacy systems in the available documentation suggests that interested vendors should direct technical compatibility and integration questions through the official portal channels to ensure accurate responses from the Charlotte-Mecklenburg Police Department procurement team. All interested parties are advised to review the complete RFP documentation available through the Bonfire portal to obtain comprehensive details regarding qualifications, system requirements, and submission parameters necessary for proposal development.