City of Charlotte RFP 269-2026-003 Procurement Portal Instructions.pdf

PDF 117 KB Posted

Attached to
Law Enforcement On-Duty Scheduling Software
Solicitation number
269-2026-003
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document consists of procurement portal instructions issued by the City of Charlotte, North Carolina, for RFP 269-2026-003 regarding Law Enforcement On-Duty Scheduling Software for the Charlotte-Mecklenburg Police Department. The City of Charlotte is conducting a pilot program using the Bonfire electronic solicitation procurement portal to post solicitations, receive vendor submissions, and facilitate vendor communications. The portal hosts a limited number of solicitations across multiple categories including Architecture and Engineering Services, Commodities, Construction, Services, and Technology, with this particular project accessible at https://charlottenc.bonfirehub.com/opportunities/198004. The document does not specify response deadlines, bidder conferences, site visits, or contract award dates within its content.

All interested vendors must register on the Bonfire portal at https://charlottenc.bonfirehub.com/login to access solicitations and submit responses. Vendors are required to submit all solicitation questions electronically through the Vendor Discussions section of the respective project portal. All submissions must be uploaded, submitted, and finalized prior to the project's posted due date, with the City recommending vendors allow one or more business days before the deadline to accommodate potential upload delays. The portal supports Microsoft Edge, Google Chrome, and Mozilla Firefox browsers, with JavaScript and browser cookies required for functionality. Technical support is available through Bonfire's help forum at https://vendorsupport.gobonfire.com/hc/en-us, via email at Support@GoBonfire.com, or by telephone at 1-800-354-8010. A five-minute training video on vendor registration and submission is available through Bonfire's support resources.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

THE FOLLOWING PROJECT IS HOSTED ON THE CITY OF CHARLOTTE’S PROCUREMENT PORTAL

PROJECT #: 269-2026-003 PROJECT NAME: LAW ENFORCEMENT ON-DUTY SCHEDULING SOFTWARE

PROJECT LINK: HTTPS://CHARLOTTENC.BONFIREHUB.COM/OPPORTUNITIES/198004

CITY OF CHARLOTTE BONFIRE PORTAL

The City of Charlotte is currently conducting a trial of a new electronic solicitation Procurement Portal (https://charlottenc.bonfirehub.com) to post solicitations, receive vendor submissions, and communicate with vendors interested in participating in solicitations being conducted with the use of the new Procurement Portal.

Interested Vendors must register through the Procurement Portal to access these solicitations and participate in solicitation activities.

WHAT IS INCLUDED IN THE PILOT?

Currently, the pilot includes a limited number of solicitations being conducted by City Procurement and Charlotte Water across the following categories: Architecture and Engineering Services, Commodities, Construction, Services, and Technology.

HOW TO REGISTER

All vendors wishing to view and participate in solicitations on the Procurement Portal must register here -https://charlottenc.bonfirehub.com/login. Once you are registered, you may access solicitations, submit questions, and submit responses to solicitations (e.g. Bids, Proposals, Quotes, etc.)

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The City strongly recommends allowing sufficient time to complete this process (ideally one or more business days prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/opportunities/198004 https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/login https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

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