Lane County Health and Human Services Survey Software RFP

Lane County Department of Health & Human Services is seeking proposals for a long-term, HIPAA-compliant survey software solution through RFP 21199. The procurement aims to acquire a comprehensive data collection and survey platform with specific technical requirements, including conditional logic, multi-language support, accessibility features, user management capabilities, Tableau integration, and workflow automation. Proposals are due by 12:00 p.m. PST on August 3, 2022, with the county planning to award contracts by September 15, 2022, and services scheduled to commence on October 1, 2022. The initial contract period runs from May 6, 2022, through August 5, 2022, with potential renewal options extending through June 30, 2025, contingent upon revenue availability, contractor performance, and ongoing needs. Evaluation criteria will include proposers' qualifications, experience, proposed services, and cost structure. Vendors must provide detailed cost proposals covering per-user expenses, maintenance, support, and recurring costs for a three-year period.

The RFP does not explicitly mention specific set-aside designations or restrictions on respondent types. While no incumbent vendors are identified in the provided documentation, the procurement requires a comprehensive software solution that can seamlessly integrate with existing county systems, particularly Tableau. The document emphasizes HIPAA compliance as a critical requirement, which may limit potential respondents to vendors with robust healthcare data management capabilities. Though a specific budget range is not disclosed, the multi-year potential and technical complexity suggest a significant investment in survey software infrastructure. Proposers will need to demonstrate advanced technical capabilities, including secure data handling, comprehensive user management, and flexible survey design features to meet Lane County's complex health and human services data collection needs.