Laboratory Instrument Maintenance & Repair Services for Agilent LCMSMS

The Washington State Department of Ecology is soliciting a Request for Quote (RFQ) for Laboratory Instrument Maintenance and Repair Services specific to four Agilent LCMSMS instruments located at the Manchester Environmental Laboratory (MEL). The procurement covers comprehensive maintenance services for scientific instruments named Orca, Nemo, Moby, and Coho, which are critical to the laboratory's analytical capabilities. Bidders must demonstrate a minimum of 5 years of experience servicing LC/MS/MS instruments and directly employ field service engineers. The solicitation requires unlimited telephone technical support, onsite service visits within 72 hours, parts replacement, and annual preventative maintenance. Evaluation criteria will be weighted as follows: cost (55 points), onsite response time (25 points), and direct employment of field service engineers (20 points). The bid is due on May 29, 2025, at 5:00 PM PDT, with proposals to be submitted via email to Procurement Coordinator Deborah Clark. The contract period spans July 2025 to June 2027, with staggered start dates between July and September 2025.

The RFQ offers a 5% bid evaluation preference for companies that do not require employees to sign mandatory arbitration clauses, which may provide an advantage to more flexible employers. While no specific set-aside designations for disadvantaged enterprises are explicitly mentioned, the preference clause suggests some consideration for workplace fairness. The solicitation covers service for four specific Agilent LCMSMS instruments across different models (6470, 6475, and Ultivo), indicating a need for vendors with broad technological expertise. Though a specific budget range is not disclosed, the procurement suggests a specialized, technical contract focused on maintaining high-precision scientific equipment. The multi-year contract structure and comprehensive service requirements indicate a significant commitment to maintaining the laboratory's analytical infrastructure, with potential annual values likely in the mid-to-high five-figure range depending on specific service and parts requirements.