KnowBe4 Renewal

The Orange County Property Appraiser in Florida is soliciting proposals for renewal of a KnowBe4 Security Awareness Platform subscription, with proposals due July 24, 2026. The procurement requires compliance with mandatory contractual language outlined in the attached Agreement — Contract Requirements document.

The scope includes KnowBe4 Security Awareness Training Subscription Diamond (Part # KSATD-NC12-G, quantity 180) and KnowBe4 PhishER Plus Subscription (Part # PHISHER-PLUS-NC12-G, quantity 180). The platform supports onboarding security awareness training, annual security awareness training, and phishing campaigns across the agency. PhishER Plus is a required add-on module used to simulate cyber-attack vectors.

All vendors must comply with E-Verify requirements under Florida Statutes Section 448.095 (2022). Contracts are governed by Florida state law with venue and jurisdiction in Orange County, Florida. Invoice payment terms are Net 40 days. Vendors must maintain all public records necessary to perform services, provide copies or allow inspection upon request by the agency's custodian of public records within a reasonable timeframe at costs compliant with Chapter 119, Florida Statutes (2021), and ensure confidential and exempt records remain protected. Upon contract completion, all public records must be transferred to the agency at no cost or retained in compliance with applicable retention requirements. Electronically stored records must be provided in formats compatible with the agency's information technology systems. The custodian of public records contact is (407) 836-2747 or ATORRES@OCPAFL.ORG at 200 South Orange Avenue, Suite 1700, Orlando, Florida 32801.