Kitchen Equipment Maintenance & Repair Services

Elizabeth City State University (ECSU) in North Carolina has issued Invitation for Bid (IFB) #57-622 for comprehensive kitchen equipment maintenance and repair services across campus dining and event facilities. The procurement seeks a qualified contractor to provide preventive maintenance, emergency repair, and ongoing service for kitchen equipment located in six campus locations, including the ECSU Cafeteria, Retail Dining venues, Provisions on Demand, K.E. White Graduate Center, Viking Bites Food Truck, and Caribou Coffee. The contract will have an initial one-year term beginning on the date of final contract execution, with options to renew for up to two additional one-year terms. Bids are due on July 18, 2025 by 5:00 PM, with a bid opening scheduled for July 21, 2025 at 2:00 PM ET, and the anticipated contract award date is July 31, 2025. The university will evaluate bids based on a 100-point scoring system that considers experience and qualifications (30 points), approach and methodology (20 points), staffing and capacity (20 points), and cost proposal (30 points). Required deliverables include detailed pricing for preventive maintenance visits, emergency service calls, standard and after-hours repair services, and optional additional labor.

The university is committed to promoting participation of Historically Underutilized Businesses (HUB) and encourages vendors to meet or exceed a 10% utilization goal for diverse firms as 1st or 2nd tier subcontractors. While specific budget ranges are not explicitly stated, the comprehensive nature of the contract suggests a significant investment in maintaining critical food service equipment supporting campus-wide food operations for students, faculty, staff, and guests. The procurement appears open to qualified vendors with demonstrated expertise in commercial kitchen equipment maintenance, with an emphasis on businesses that can showcase technical capabilities, responsive service, and a commitment to diverse business participation. The solicitation does not indicate any incumbent vendors or specific technology integration requirements beyond the standard maintenance and repair services for existing kitchen equipment. Potential bidders should carefully review the IFB documentation to understand the full scope of service expectations and evaluation criteria.