IFB 57-622 Kitchen Equipment Repair.pdf

Ver: 11/2023

STATE OF NORTH CAROLINA

Elizabeth City State University

Invitation for Bid #: 57-622

Kitchen Equipment Maintenance & Repair Services

Date of Issue: June 25, 2025

Bid Opening Date: July 21, 2025

At 2:00 PM ET

Direct all inquiries concerning this IFB to:

Sarah Smith

Interim Director of Purchasing

Email: sesmith@ecsu.edu

Phone: 252-335-2508

Ver: 11/2023

STATE OF NORTH CAROLINA

Invitation for Bid #

57-622

For internal State agency processing, including tabulation of bids, provide your company’s eVP (Electronic Vendor Portal) Number. Pursuant to G.S. 132-1.10(b) this identification number shall not be released to the public. This page will be removed and shredded, or otherwise kept confidential, before the procurement file is made available for public inspection.

This page shall be filled out and returned with your bid.

Failure to do so may subject your bid to rejection.

Vendor Name

Vendor eVP#

Note: For a contract to be awarded to you, your company (you) must be a North Carolina registered vendor in good standing. You must enter the vendor number assigned through eVP (Electronic Vendor

Portal). If you do not have a vendor number, register at https://vendor.ncgov.com/vendor/login

Electronic responses ONLY will be accepted for this solicitation.

https://vendor.ncgov.com/vendor/login

Bid Number: Vendor: __________________________________________

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Refer ALL Inquiries regarding this IFB to:

Sarah Smith sesmith@ecsu.edu , purchasing@ecsu.edu 252-335-2508

Invitation for Bid #: 57-622 Bids will be publicly opened: July 21st, 2025 at 2pm

Using Agency: Elizabeth City State University Commodity No. and Description: 72101507 – Kitchen appliance maintenance and repair service Requisition No.: Internal

EXECUTION

In compliance with this Invitation for Bid (IFB), and subject to all the conditions herein, the undersigned Vendor offers and agrees to furnish and deliver any or all items upon which prices are bid, at the prices set opposite each item within the time specified herein.

By executing this bid, the undersigned Vendor understands that false certification is a Class I felony and certifies that:

this bid is submitted competitively and without collusion (G.S. 143-54), none of its officers, directors, or owners of an unincorporated business entity has been convicted of any violations of Chapter 78A of the General Statutes, the Securities Act of 1933, or the Securities Exchange Act of 1934 (G.S. 143-59.2), and it is not an ineligible Vendor as set forth in G.S. 143-59.1.

Furthermore, by executing this bid, the undersigned certifies to the best of Vendor’s knowledge and belief, that:

it and its principals are not presently debarred, suspended, proposed for debarment, declared ineligible or voluntarily excluded from covered transactions by any Federal or State department or agency.

As required by G.S. 143-48.5, the undersigned Vendor certifies that it, and each of its sub-Contractors for any Contract awarded as a result of this IFB, complies with the requirements of Article 2 of Chapter 64 of the NC General Statutes, including the requirement for each employer with more than 25 employees in North Carolina to verify the work authorization of its employees through the federal E-Verify system.

As required by Executive Order 24 (2017), the undersigned vendor certifies will comply with all Federal and State requirements concerning fair employment and that it does not and will not discriminate, harass, or retaliate against any employee in connection with performance of any Contract arising from this solicitation.

G.S. 133-32 and Executive Order 24 (2009) prohibit the offer to, or acceptance by, any State Employee associated with the preparing plans, specifications, estimates for public contracts; or awarding or administering public contracts; or inspecting or supervising delivery of the public contract of any gift from anyone with a contract with the State, or from any person seeking to do business with the State. By execution of this response to the IFB, the undersigned certifies, for Vendor’s entire organization and its employees or agents, that Vendor is not aware that any such gift has been offered, accepted, or promised by any employees of your organization.

By executing this bid, Vendor certifies that it has read and agreed to the INSTRUCTION TO VENDORS and the NORTH CAROLINA GENERAL TERMS AND CONDITIONS incorporated herein. These documents can be accessed from the ATTACHMENTS page within this document.

Failure to execute/sign bid prior to submittal may render bid invalid and it MAY BE REJECTED. Late bids shall not be accepted.

COMPLETE/FORMAL NAME OF VENDOR:

STREET ADDRESS: P.O. BOX: ZIP:

CITY & STATE & ZIP: TELEPHONE NUMBER: TOLL FREE TEL. NO:

PRINCIPAL PLACE OF BUSINESS ADDRESS IF DIFFERENT FROM ABOVE (SEE INSTRUCTIONS TO VENDORS ITEM #21):

PRINT NAME & TITLE OF PERSON SIGNING ON BEHALF OF VENDOR: FAX NUMBER:

STATE OF NORTH CAROLINA

Division of Eliabeth City State University mailto:purchasing@ecsu.edu

Bid Number: IFB 57-622 Vendor: __________________________________________

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VENDOR’S AUTHORIZED SIGNATURE*: DATE: EMAIL:

VALIDITY PERIOD

Offer shall be valid for at least sixty (60) days from date of bid opening, unless otherwise stated here: ______ days, or if extended by mutual agreement of the parties in writing. Any withdrawal of this offer shall be made in writing, effective upon receipt by the agency issuing this IFB.

ACCEPTANCE OF BIDS

If your bid is accepted, all provisions of this IFB, along with the written results of any negotiations, shall constitute the written agreement between the parties (“Contract”). The NORTH CAROLINA GENERAL TERMS AND CONDITIONS are incorporated herein and shall apply. Depending upon the Goods or Services being offered, other terms and conditions may apply, as mutually agreed.

FOR STATE USE ONLY: Offer accepted and Contract awarded this________ day of __________, 20____, as indicated on

The attached certification, by ____________________________________________________________________.

(Authorized Representative of Elizabeth City State University)

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[Use Microsoft Office Table of Contents functionality to update this Table of Contents (TOC), once the body of the IFB has been

Contents

1.0 PURPOSE AND BACKGROUND

1.1 CONTRACT TERM

2.0 GENERAL INFORMATION

2.1 INVITATION FOR BID DOCUMENT

2.2 E-PROCUREMENT FEE

2.3 NOTICE TO VENDORS REGARDING IFB TERMS AND CONDITIONS

2.4 IFB SCHEDULE

2.5 BID QUESTIONS

2.6 BID SUBMITTAL

2.7 BID CONTENTS

2.8 ALTERNATE BIDS

2.10 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

3.0 METHOD OF AWARD AND BID EVALUATION PROCESS

3.1 METHOD OF AWARD

3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION

3.3 BID EVALUATION PROCESS

3.4 PERFORMANCE OUTSIDE THE UNITED STATES

3.5 INTERPRETATION OF TERMS AND PHRASES

4.0 REQUIREMENTS

4.1 PRICING

4.2 INVOICES

4.3 FINANCIAL STABILITY

4.4 HUB PARTICIPATION

4.5 REFERENCES

4.6 BACKGROUND CHECKS

4.7 PERSONNEL

4.8 VENDOR’S REPRESENTATIONS

4.9 AGENCY INSURANCE REQUIREMENTS MODIFICATION

5.0 SPECIFICATIONS AND SCOPE OF WORK

5.1 SPECIFICATIONS

5.2 TASKS/DELIVERABLES

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5.3 CERTIFICATION AND SAFETY LABELS

5.4 DEVIATIONS

6.0 CONTRACT ADMINISTRATION

6.1 CONTRACT MANAGER AND CUSTOMER SERVICE

6.2 POST AWARD PROJECT REVIEW MEETINGS

6.3 CONTINUOUS IMPROVEMENT

6.4 PERIODIC STATUS REPORTS

6.5 ACCEPTANCE OF WORK

6.8 DISPUTE RESOLUTION

6.9 CONTRACT CHANGES

7.0 ATTACHMENTS

ATTACHMENT A: PRICING

ATTACHMENT B: INSTRUCTIONS TO VENDORS

ATTACHMENT C: NORTH CAROLINA GENERAL TERMS & CONDITIONS

ATTACHMENT D: HUB SUPPLEMENTAL VENDOR INFORMATION

ATTACHMENT E: CUSTOMER REFERENCE FORM

ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR

ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION

LOBBYING ACTIVITY CERTIFICATION FOR FEDERAL GRANTS

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1.0 PURPOSE AND BACKGROUND

Elizabeth City State University (ECSU), through its Auxiliary & Business Services Division, is soliciting proposals from qualified contractors to provide comprehensive repair and preventive maintenance services for commercial kitchen equipment located across various campus dining and event facilities. This engagement is intended to ensure the reliable, safe, and efficient operation of critical food service equipment supporting both high-frequency daily usage and special events.

Facilities supported under this agreement include:

1. ECSU Cafeteria

2. Retail Dining (Tender Love & Chicken, Greens to Go, Viking Grill)

3. Provisions on Demand (Viking Express)

4. K.E. White Graduate Center

5. Viking Bites Food Truck

6. Caribou Coffee

These facilities support campus-wide food operations for students, faculty, staff, and guests. The Cafeteria and Retail Dining (Tender Love & Chicken, Greens to Go, Viking Grill) operate daily with high usage, while the K.E. White Graduate Center supports intermittent but critical event-based functions. All equipment must be maintained in excellent working conditions to support uninterrupted operations.

The intent of this solicitation is to award an Agency Specific Contract.

1.1 CONTRACT TERM

The Contract shall have an initial term of one (1) years, beginning on the date of final Contract execution (the “Effective Date”).

The Vendor shall begin work under the Contract within thirty, (30) business days of the Effective Date.

At the end of the Contract’s initial term, the State shall have the option, in its sole discretion, to renew the Contract on the same terms and conditions for up to two (2) additional one-year terms. The State will give the Vendor written notice of its intent to exercise each option no later than thirty (30) days before the end of the Contract’s then-current term. In addition to any optional renewal terms, and with the Vendor’s concurrence, the State reserves the right to extend the Contract after the last active term.

Bids shall be submitted in accordance with the terms and conditions of this IFB and any addenda issued hereto.

2.0 GENERAL INFORMATION

2.1 INVITATION FOR BID DOCUMENT

This IFB is comprised of the base IFB document, any attachments, and any addenda released before Contract award, which are incorporated herein by reference.

2.2 E-PROCUREMENT FEE

ATTENTION: The E-Procurement fee may apply to this solicitation. See the paragraph entitled ELECTRONIC PROCUREMENT of the North Carolina General Terms and Conditions.

General information on the E-Procurement Services can be found at: http://eprocurement.nc.gov/.

2.3 NOTICE TO VENDORS REGARDING IFB TERMS AND CONDITIONS

It shall be the Vendor’s responsibility to read the Instructions to Vendors, the North Carolina General Terms and Conditions, all relevant exhibits and attachments, and any other components made a part of this IFB and comply with all requirements and specifications herein. Vendors are also responsible for obtaining and complying with all Addenda and other changes that may be issued in connection with this IFB.

If Vendors have questions or issues regarding any component of this IFB, those must be submitted as questions in accordance with the instructions in the BID QUESTIONS Section. If the State determines that any changes will be made as a result of the questions http://eprocurement.nc.gov/

Ver: 11/2023 6 asked, then such decisions will be communicated in the form of an IFB addendum. The State may also elect to leave open the possibility for later negotiation of specific provisions of the Contract that have been addressed during the question-and-answer period, prior to contract award.

Other than through the process of negotiation under 01 NCAC 05B.0503, the State rejects and will not be required to evaluate or consider any additional or modified terms and conditions submitted with Vendor’s bid or otherwise. This applies to any language appearing in or attached to the document as part of the Vendor’s bid that purports to vary any terms and conditions or Vendors’ instructions herein or to render the bid non-binding or subject to further negotiation. Vendor’s bid shall constitute a firm offer that shall be held open for the period required herein (“Validity Period” above).

The State may exercise its discretion to consider Vendor proposed modifications. By execution and delivery of this IFB Response, the Vendor agrees that any additional or modified terms and conditions, whether submitted purposely or inadvertently, shall have no force or effect, and will be disregarded unless expressly agreed upon during negotiations and incorporated by way of a Best and Final Offer (BAFO). Noncompliance with, or any attempt to alter or delete, this paragraph shall constitute sufficient grounds to reject Vendor’s bid as nonresponsive.

2.4 IFB SCHEDULE

The table below shows the intended schedule for this IFB. The State will make every effort to adhere to this schedule.

Event Responsibility Date and Time Issue IFB State 6/25/2025 Submit Written Questions Vendor 7/9/2025 by 5pm Provide Response to Questions State 7/11/2025 Submit Bids Vendor 7/18/2025 by 5pm Contract Award State 7/31/2025

2.5 BID QUESTIONS

Upon review of the IFB documents, Vendors may have questions to clarify or interpret the IFB in order to submit the best bid possible. To accommodate the Bid Questions process, Vendors shall submit any such questions by the “Submit Written Questions” date and time provided in the IFB SCHEDULE Section above, unless modified by Addendum.

Written questions shall be emailed to purchasing@ecsu.edu by the date and time specified above. Vendors should enter “IFB # 57-622 Questions” as the subject for the email. Question submittals should include a reference to the applicable IFB section and be submitted in the format shown below:

Reference Vendor Question

IFB Section, Page Number Vendor question …?

Questions received prior to the submission deadline date, the State’s response, and any additional terms deemed necessary by the State will be posted in the form of an addendum to the electronic Vendor Portal (eVP), https://evp.nc.gov, and shall become an Addendum to this IFB. No information, instruction or advice provided orally or informally by any State personnel, whether made in response to a question or otherwise in connection with this IFB, shall be considered authoritative or binding. Vendors shall rely only on written material contained in the IFB and an addendum to this IFB.

2.6 BID SUBMITTAL

IMPORTANT NOTE: This is an absolute requirement. Late bids, regardless of cause, will not be opened or considered, and will be automatically disqualified from further consideration. Vendor shall bear the sole risk of late submission due to unintended or unanticipated delay. It is the Vendor’s sole responsibility to ensure its bid has been received as described in this IFB by the specified time and date of opening. The time and date of receipt will be marked on each bid when received. Any bid or portion thereof received after the bid deadline will be rejected.

https://evp.nc.gov/

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All proposal responses shall be submitted electronically via the electronic Vendor Portal (eVP). Additional information can be found at the eVP updates for Vendors link: https://eprocurement.nc.gov/news-events/evp-updates-vendors.

Failure to submit a bid in strict accordance with these instructions shall constitute sufficient cause to reject a Vendor’s bids(s).

Vendors are strongly encouraged to allow sufficient time to upload bids.

Critical updated information may be included in Addenda to this IFB. It is important that all Vendors responding to this IFB periodically check the State’s eVP website for any Addenda that may be issued prior to the bid opening date. All Vendors shall be deemed to have read and understood all information in this IFB and all Addenda thereto.

2.7 BID CONTENTS

Vendors shall populate all attachments of this IFB that require the Vendor to provide information and include an authorized signature where requested. Failure to provide all required items, or Vendor’s submission of incomplete items, may result in the State rejecting Vendor’s bid, in the State’s sole discretion.

Vendor IFB responses shall include the following items and attachments, which shall be arranged in the following order:

a) Cover Letter, which must include all of the following: (i) a statement that confirms that the Vendor has read the IFB in its entirety, including all links, and all Addenda released in conjunction with the IFB; (ii) a statement that the Vendor agrees to perform in accordance with the scope of work, requirements, and specifications contained herein; and (iii) Vendor’s agreement to comply with all instructions, terms and conditions, and attachments.

b) Title Page: Include the company name, address, phone number and authorized representative along with the Bid Number.

c) Completed and signed version of all EXECUTION PAGES, along with the body of the IFB.

d) Signed receipt pages of any addenda released in conjunction with this IFB, if required to be returned.

e) Vendor’s Response.

f) Completed version of ATTACHMENT A: PRICING

g) Completed version of ATTACHMENT D: HUB SUPPLEMENTAL VENDOR INFORMATION

h) Completed version of ATTACHMENT E: CUSTOMER REFERENCE FORM

i) Completed version of ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR

j) Completed and signed version of ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION

k) Completed and signed version of CERTIFICATION FOR CONTRACTS, GRANTS, LOANS, AND COOPERATIVE AGREEMENTS and

OMB STANDARD FORM LLL

2.8 ALTERNATE BIDS

Unless provided otherwise in this IFB, Vendor may submit alternate bids for comparable Goods, various methods or levels of Service(s), or that propose different options. Alternate bid must specifically identify the IFB requirements and advantage(s) addressed by the alternate bid. Any alternate bid, in addition to the marking described above, must be clearly marked with the legend: “Alternate Bid # 57-622 for name of Vendor”. Each bid must be for a specific set of Goods and Services and must include specific pricing. If a Vendor chooses to respond with various offerings, each must be offered with a separate price and be contained in a separate bid. Each bid must be complete and independent of other bids offered.

2.10 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

Relevant definitions for this IFB are provided in 01 NCAC 05A .0112 and in the Instructions to Vendors found below which are incorporated herein by this reference.

The following definitions, acronyms, and abbreviations are also relevant to this IFB:

Elizabeth City State University - ECSU

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3.0 METHOD OF AWARD AND BID EVALUATION PROCESS

3.1 METHOD OF AWARD

North Carolina G.S. 143-52 provides a general list of criteria the State shall use to award contracts, as supplemented by the additional criteria herein. The Goods or Services being procured shall dictate the application and order of criteria; however, all award decisions shall be in the State’s best interest.

Proposals will be evaluated based on the following criteria and scoring weights:

1. Experience and Qualifications – 30 points

- Demonstrated experience in commercial kitchen equipment maintenance and repair

- Relevant licenses and certifications

- References from similar engagements

2. Approach and Methodology – 20 points

- Quality and detail of proposed maintenance plan

- Emergency response protocols

3. Staffing and Capacity – 20 points

- Number and qualifications of available technicians

- Ability to respond to multiple simultaneous calls

- Supervision and reporting practices

4. Cost Proposal – 30 points

- Competitiveness and clarity of pricing structure

- Inclusion of all costs, including travel and emergency rates

All responsive bids will be reviewed, and an award or awards will be based on the responsive bid(s) offering the lowest price that meets the specifications provided herein, to include any required verifications set out here in such as but not limited to past performance, references, and financial documents.

While the intent of this IFB is to award a Contract(s) to a single Vendor, the State reserves the right to make separate awards to different Vendors for one or more line items, to not award one or more line items, or to cancel this IFB in its entirety without awarding a Contract, if it is considered to be most advantageous to the State to do so.

The State reserves the right to waive any minor informality or technicality in bids received.

3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION

While this IFB is under evaluation, the responding Vendor, including any subcontractors and suppliers, is prohibited from engaging in conversations intended to influence the outcome of the evaluation. See the Paragraph 29 of the Instructions to Vendors entitled

COMMUNICATIONS BY VENDORS.

Each Vendor submitting a bid to this IFB, including its employees, agents, subcontractors, suppliers, subsidiaries and affiliates, is prohibited from having any communications with any person inside or outside the using agency; issuing agency; other government agency office or body (including the purchaser named above, any department secretary, agency head, members of the General Assembly and Governor’s office); or private entity, if the communication refers to the content of Vendor’s bid or qualifications, the content of another Vendor’s proposal, another Vendor’s qualifications or ability to perform a resulting contract, and/or the transmittal of any other communication of information that could be reasonably considered to have the effect of directly or indirectly influencing the evaluation of proposals, the award of a contract, or both.

Any Vendor not in compliance with this provision shall be disqualified from evaluation and award. A Vendor’s proposal may be disqualified if its subcontractor and/or supplier engage in any of the foregoing communications during the time that the procurement is active (i.e., the issuance date of the procurement until the date of contract award or cancellation of the

Ver: 11/2023 9 procurement). Only those discussions, communications or transmittals of information authorized or initiated by the issuing agency for this IFB or inquiries directed to the purchaser named in this IFB regarding requirements of the IFB (prior to proposal submission) or the status of the award (after submission) are excepted from this provision.

3.3 BID EVALUATION PROCESS

Only responsive submissions will be evaluated.

The State will conduct an evaluation of responsive Bids, as follows:

Bids will be received according to the method stated in the Bid Submittal section above.

All bids must be received by the issuing agency not later than the date and time specified in the IFB SCHEDULE Section above, unless modified by Addendum. Vendors are cautioned that this is a request for offers, not an offer or request to contract, and the State reserves the unqualified right to reject any and all offers at any time if such rejection is deemed to be in the best interest of the State.

At the date and time provided in the IFB SCHEDULE Section above, unless modified by Addendum, the bids from each responding Vendor will be opened publicly and all offers (except those that have been previously withdrawn, or voided bids) will be tabulated. The tabulation shall be made public at the time it is created. When negotiations after receipt of bids is authorized pursuant to G.S. 143-49 and 01 NCAC 05B.0503, only the names of offerors and the Goods and Services offered shall be tabulated at the time of opening. Cost and price shall become available for public inspection at the time of the award.

Interested parties are cautioned that these costs and their components are subject to further evaluation for completeness and correctness and therefore may not be an exact indicator of a Vendor’s pricing position.

At their option, the evaluators may request oral presentations or discussions with any or all Vendors for clarification or to amplify the materials presented in any part of the bid. Vendors are cautioned, however, that the evaluators are not required to request presentations or other clarification—and often do not. Therefore, all bids should be complete and reflect the most favorable terms available from the Vendor. Prices bid cannot be altered or modified as part of a clarification.

Bids will generally be evaluated, based on completeness, content, cost and responsibility of the Vendor to supply the requested Goods and Services. Specific evaluation criteria are listed in Section 3.1 METHOD OF AWARD.

Upon completion of the evaluation process, the State will make Award(s) based on the evaluation and post the award(s) to the State’s eVP website under the IFB number for this solicitation. Award of a Contract to one Vendor does not mean that the other bids lacked merit, but that, all factors considered, the selected bid was deemed most advantageous and represented the best value to the State.

The State reserves the right to negotiate with one or more Vendors, or to reject all original offers and negotiate with one or more sources of supply that may be capable of satisfying the requirement, and in either case to require Vendor to submit a Best and Final Offer (BAFO) based on discussions and negotiations with the State.

3.4 PERFORMANCE OUTSIDE THE UNITED STATES

Vendor shall complete ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR. In addition to any other evaluation criteria identified in this IFB, the State may also consider, for purposes of evaluating proposed or actual contract performance outside of the United States, how that performance may affect the following factors to ensure that any award will be in the best interest of the State:

a) Total cost to the State

b) Level of quality provided by the Vendor

c) Process and performance capability across multiple jurisdictions

d) Protection of the State’s information and intellectual property

e) Availability of pertinent skills

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f) Ability to understand the State’s business requirements and internal operational culture

g) Particular risk factors such as the security of the State’s information technology

h) Relations with citizens and employees

i) Contract enforcement jurisdictional issues

3.5 INTERPRETATION OF TERMS AND PHRASES

This IFB serves two functions: (1) to advise potential Vendors of the parameters of the solution being sought by the State; and (2) to provide (together with other specified documents) the terms of the Contract resulting from this procurement. The use of phrases such as “shall,” “must,” and “requirements” are intended to create enforceable contract conditions. In determining whether bids should be evaluated or rejected, the State will take into consideration the degree to which Vendors have proposed or failed to propose solutions that will satisfy the State’s needs as described in the IFB. Except as specifically stated in the IFB, no one requirement shall automatically disqualify a Vendor from consideration. However, failure to comply with any single requirement may result in the State exercising its discretion to reject a bid in its entirety.

4.0 REQUIREMENTS

This Section lists the requirements related to this IFB. By submitting a bid, the Vendor agrees to meet all stated requirements in this Section as well as any other specifications, requirements, and terms and conditions stated in this IFB. If a Vendor is unclear about a requirement or specification, or believes a change to a requirement would allow for the State to receive a better bid, the Vendor is urged to submit these items in the form of a question during the question and answer period in accordance with the Bid Questions Section above.

4.1 PRICING

Bid price shall constitute the total cost to the State for complete performance in accordance with the requirements and specifications herein, including all applicable charges for handling, transportation, administrative and other similar fees. Complete ATTACHMENT A: PRICING FORM and include in Vendor’s response.

4.2 INVOICES

Vendor shall invoice the Purchasing Agency. The standard format for invoicing shall be Single Invoices meaning that the Vendor shall provide the Purchasing Agency with an invoice for each order. Invoices shall include detailed information to allow Purchasing Agency to verify pricing at point of receipt matches the correct price from the original date of order. The following fields shall be included on all invoices, as relevant:

Vendor’s Billing Address, Customer Account Number, NC Contract Number, Order Date, Buyer’s Order Number, Service Location, Manufacturer Part Numbers, Vendor Part Numbers, Item Descriptions, Price, Quantity, and Unit of Measure.

INVOICES MAY NOT BE PAID UNTIL AN INSPECTION HAS OCCURRED AND THE GOODS OR SERVICES ACCEPTED.

4.3 FINANCIAL STABILITY

As a condition of contract award, the Vendor must certify that it has the financial capacity to perform and to continue to perform its obligations under the Contract; that Vendor has no constructive or actual knowledge of an actual or potential legal proceeding being brought against Vendor that could materially adversely affect performance of this Contract; and that entering into this Contract is not prohibited by any contract, or order by any court of competent jurisdiction.

Each Vendor shall certify it is financially stable by completing ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION. The State is requiring this certification to minimize potential issues from contracting with a Vendor that is financially unstable. From the date of the Certification to the expiration of the Contract, the Vendor shall notify the State within thirty (30) days of any occurrence or condition that materially alters the truth of any statement made in this Certification. The Contract Manager may require annual recertification of the Vendor’s financial stability.

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4.4 HUB PARTICIPATION

Pursuant to North Carolina General Statute G.S. 143-48, it is State policy to encourage and promote the use of small, minority, physically handicapped, and women contractors in purchasing Goods and Services. As such, this IFB will serve to identify those Vendors that are minority owned or have a strategic plan to support the State’s Historically Underutilized Business program by meeting or exceeding the goal of 10% utilization of diverse firms as 1st or 2nd tier subcontractors. Vendor shall complete

ATTACHMENT D: HUB SUPPLEMENTAL VENDOR INFORMATION.

4.5 REFERENCES

Vendor shall provide at least three (3) references, using ATTACHMENT E: CUSTOMER REFERENCE FORM, for which it has provided Services of similar size and scope to those proposed herein. The State may contact these users to determine whether the Services provided are substantially similar in scope to those proposed herein and whether Vendor’s performance has been satisfactory.

The information obtained may be considered in the evaluation of the Bid.

4.6 BACKGROUND CHECKS

Any personnel or agent of Vendor performing Services under any Contract arising from this IFB may be required to undergo a background check at the expense of the Vendor, if so requested by the State.

4.7 PERSONNEL

Vendor warrants that qualified personnel shall provide Services under this Contract in a professional manner. “Professional manner” means that the personnel performing the Services will possess the skill and competence consistent with the prevailing business standards in the industry. Vendor will serve as the prime contractor under this Contract and shall be responsible for the performance and payment of all subcontractor(s) that may be approved by the State. Names of any third-party Vendors or subcontractors of Vendor may appear for purposes of convenience in Contract documents; and shall not limit Vendor’s obligations hereunder. Vendor will retain executive representation for functional and technical expertise as needed in order to incorporate any work by third party subcontractor(s).

Should the Vendor’s bid result in an award, the Vendor shall be required to agree that it will not substitute key personnel assigned to the performance of the Contract without prior written approval by the Contract Lead. Vendor shall further agree that it will notify the Contract Lead of any desired substitution, including the name(s) and references of Vendor’s recommended substitute personnel. The State will approve or disapprove the requested substitution in a timely manner. The State may, in its sole discretion, terminate the Services of any person providing Services under this Contract. Upon such termination, the State may request acceptable substitute personnel or terminate the contract Services provided by such personnel.

4.8 VENDOR’S REPRESENTATIONS

If Vendor’s bid results in an award, Vendor agrees that it will not enter any agreement with a third party that may abridge any rights of the State under the Contract. If any Services, deliverables, functions, or responsibilities not specifically described in this solicitation are required for Vendor’s proper performance, provision and delivery of the Service and deliverables under a resulting Contract, or are an inherent part of or necessary sub-task included within such Service, they will be deemed to be implied by and included within the scope of the Contract to the same extent and in the same manner as if specifically described in the Contract.

Unless otherwise expressly provided herein, Vendor will furnish all of its own necessary management, supervision, labor, facilities, furniture, computer and telecommunications equipment, software, supplies and materials necessary for the Vendor to provide and deliver the Services and/or other Deliverables.

4.9 AGENCY INSURANCE REQUIREMENTS MODIFICATION

A. Default Insurance Coverage from the General Terms and Conditions applicable to this Solicitation:

☐ Small Purchases

☒ Contract value in excess of the Small Purchase threshold, but up to $1,000,000.00

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☐ Contract value in excess of $1,000,000.00

5.0 SPECIFICATIONS AND SCOPE OF WORK

Elizabeth City State University (ECSU), through its Auxiliary & Business Services Division, is seeking proposals from qualified contractors to provide comprehensive repair and preventive maintenance services for commercial kitchen equipment located throughout campus dining and event facilities. The intent of this contract is to ensure the safe, efficient, and uninterrupted operation of essential food service equipment that supports both routine daily service and special event functions.

5.1 SPECIFICATIONS

The specific items and any specifications that the Purchasing Agency is seeking are listed below. Items offered by the Vendor must meet or exceed the listed Specifications to be considered for award.

1. Contractor Qualifications

• Contractor must have a minimum of three (3) years of verifiable experience in the commercial kitchen equipment maintenance and repair industry.

• Contractor must be regularly engaged in the installation, service, and repair of such equipment using company-employed personnel (no third-party subcontracting without written approval).

• Contractor must have the staffing capacity to manage at least three (3) simultaneous service requests.

• Contractor must provide sufficient supervisory oversight, tools, transportation, and communication capability to maintain service quality and responsiveness.

2. Licensing and Certification

• Contractor must possess and submit valid federal, state, and local licenses and certifications required to perform repair and maintenance work on equipment involving electrical, gas, and refrigeration systems.

• All work must comply with applicable OSHA regulations, EPA standards, and state/local safety codes.

3. Work Hours and Site Access

• Standard service hours are Monday through Friday, 7:00 a.m. to 5:00 p.m.

• Work may not be scheduled on University holidays without prior approval.

• Contractor must check in/out with the Director of Auxiliary and Business Operations or designee at each site visit.

• Contractor must obtain authorization before shutting down any equipment or removing any parts from campus.

4. Emergency Services

• Contractor must provide emergency response within two (2) hours of notification.

• A list of ECSU personnel authorized to request emergency service will be provided.

5. Equipment and Material Standards

• All parts and materials must be new and OEM-certified; no refurbished or aftermarket parts may be used without written approval.

• All new equipment must meet EPA Energy Star standards, where applicable.

• ECSU reserves the right to retain all removed components; nothing may be removed without permission.

6. Environmental and Safety Requirements

• Contractor shall confine operations and storage of materials to designated areas.

• Job sites must be kept clean, organized, and free of debris throughout the project duration.

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• All areas affected by the work must be restored to original condition after completion.

• Contractor must comply with all lockout/tagout procedures when working on energized equipment.

7. Warranty and Guarantee

• Contractor must guarantee all workmanship and materials for one (1) year from completion.

• All defects must be repaired or replaced at no cost to ECSU during the warranty period.

• Contractor must provide all warranty documentation (express or implied) for materials, parts, and labor.

5.2 TASKS/DELIVERABLES

This section outlines the required services and deliverables the contractor must perform throughout the duration of the contract.

These tasks/deliverables include, but is not limited to, preventative maintenance and/or equipment repair; on call services to extend the life of the equipment, minimize breakdowns, and improve the overall efficiency of the equipment while reducing operation costs for Elizabeth City State University.

Service and repair of all kitchen equipment including but not limited to diagnose, troubleshoot, and repair gas, electric, and other types of food preparation equipment. All equipment will be serviced to meet or exceed the manufacturers’ specifications.

1. Preventive Maintenance Services

The contractor shall provide scheduled preventive maintenance to ensure optimal performance and longevity of ECSU’s kitchen equipment. Tasks include:

• Performing inspections based on manufacturer specifications.

• Cleaning and lubricating moving parts.

• Tightening and adjusting fittings and controls.

• Identifying worn components and making minor repairs during visits.

• Submitting customized preventative maintenance checklists and service reports for each facility and visit.

• Working with ECSU to develop a facility-specific preventative maintenance schedule based on usage patterns.

2. Repair Services

The contractor shall perform responsive repair services, including:

• Diagnostic assessment of equipment failures.

• Repair or replacement of components using OEM parts, refurbished or aftermarket parts may be used with approval.

• Restoration of equipment to original manufacturer specifications or better.

• Dispatching qualified technicians for gas, electric, and hybrid kitchen systems.

• Providing support for warranty-covered repairs as needed.

3. Emergency Response Services

• Respond to emergency service calls within 2 hours.

• Provide 24/7 service coverage for critical failures, subject to contract terms.

• Submit detailed logs of emergency service activity, labor, materials used, and resolution outcome.

4. Documentation and Reporting

• Contractor must maintain accurate documentation for each visit, including:

o Work logs, labor hours, and personnel on site.

o Description of materials and parts used.

o Summary of services performed and equipment condition.

• Updated status reports including estimated completion dates, part delivery ETAs, and projected job costs.

• Daily communication with ECSU regarding open work orders.

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3.Equipment Types Covered

Services will apply to the following categories of commercial kitchen equipment:

• Refrigerators, freezers, coolers (including walk-ins) Ice machines

• Gas and electric ovens, stoves, and fryers

• Steam tables and prep tables

• Commercial mixers

• Ventilation and exhaust systems, as applicable

• The University reserves the right to add or remove equipment as needed during the life of this contract.

Kitchen Equipment Location and Item

Location Quantity Equipment ECSU Cafeteria 3 CART, UTILITY/BUSSING ECSU Cafeteria 15 REFRIGERATOR/FREEZER RACK, ROLL-IN ECSU Cafeteria 4 ROLL-IN REFRIGERATOR ECSU Cafeteria 1 ROLL-IN FREEZER ECSU Cafeteria 10 HAND SINK ECSU Cafeteria 1 DISHWASHER, UNDERCOUNTER

Location Quantity Equipment Provisions on Demand (Viking Express) 1 Freezer Provisions on Demand (Viking Express) 1 Cooler Provisions on Demand (Viking Express) 1 Cooler Provisions on Demand (Viking Express) 1 Cooler Air Curtain Retail Dining (Tender Love & Chicken, Greens to Go, Viking Grill)

1 Walk-in freezer/cooler

Retail Dining (Tender Love & Chicken, Greens to Go, Viking Grill)

4 Reach-in refrigerator

Retail Dining (Tender Love & Chicken, Greens to Go, Viking Grill)

Fryers

Retail Dining (Tender Love & Chicken, Greens to Go, Viking Grill)

1 Flat top grill

Retail Dining (Tender Love & Chicken, Greens to Go, Viking Grill)

1 Low Boy refrigerator

Retail Dining (Tender Love & Chicken, Greens to Go, Viking Grill)

2 Cold wells

Retail Dining (Tender Love & Chicken, Greens to Go, Viking Grill)

1 Upright refrigerator

Retail Dining (Tender Love & Chicken, Greens to Go, Viking Grill)

1 Ice machine

Viking Bites Food Truck 1 Freezer Viking Bites Food Truck 1 Refrigerator Viking Bites Food Truck 1 Fryer Viking Bites Food Truck 2 Flat top grill Viking Bites Food Truck 1 Char broiler Viking Bites Food Truck 1 Stove top burner Viking Bites Food Truck 1 Reach-in cooler Viking Bites Food Truck 1 Heat wells Viking Bites Food Truck 1 Warmer

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ECSU Cafeteria 1 MOP SINK CABINET ECSU Cafeteria 1 BUN / SHEET PAN RACK ECSU Cafeteria 3 FOOD PROCESSOR, BENCHTOP / COUNTERTOP ECSU Cafeteria 1 WORKTABLE, CABINET BASE OPEN FRONT ECSU Cafeteria 4 UNDERCOUNTER REFRIGERATOR ECSU Cafeteria 2 FOOD SLICER, ELECTRIC ECSU Cafeteria 1 WORKTABLE, CABINET BASE HINGED DOORS ECSU Cafeteria 1 DECK MOUNT FAUCET ECSU Cafeteria 1 MICROWAVE/IMPINGEMENT OVEN ECSU Cafeteria 11 DISH CART / DOLLY ECSU Cafeteria 1 SANDWICH / PANINI GRILL ECSU Cafeteria 10 HOT / COLD FOOD WELL UNIT, DROP-IN, ELECTRIC ECSU Cafeteria 10 DRAIN WATER TEMPERING DEVICE ECSU Cafeteria 1 SNEEZE GUARD WITH HEATLAMP AND LIGHTS ECSU Cafeteria 1 DISPLAY CASE, NON-REFRIGERATED COUNTERTOP ECSU Cafeteria 2 HOT FOOD WELL UNIT, DROP-IN, ELECTRIC ECSU Cafeteria 2 DRAIN WATER TEMPERING DEVICE ECSU Cafeteria 1 SNEEZE GUARD WITH LIGHTS ECSU Cafeteria 2 COLD FOOD WELL UNIT, DROP-IN, REFRIGERATED ECSU Cafeteria 1 SNEEZE GUARD WITH LIGHTS ECSU Cafeteria 1 COLD FOOD WELL UNIT, DROP-IN, REFRIGERATED ECSU Cafeteria 4 RACK DISPENSERS ECSU Cafeteria 1 ROUND GRIDDLE / FRY TOP, GAS ECSU Cafeteria 1 REACH-IN UNDERCOUNTER FREEZER ECSU Cafeteria 4 WIRE SHELVING ECSU Cafeteria 1 SODA RACK SYSTEM Custom Model No. CUSTOM Soda Rack System - By Others 35 1 ea. THREE

(3) COMPARTMENT SINK

ECSU Cafeteria 2 WALL / SPLASH MOUNT FAUCET ECSU Cafeteria 1 POT RACK ECSU Cafeteria 4 HOT FOOD WELL UNIT, DROP-IN, ELECTRIC ECSU Cafeteria 4 DRAIN WATER TEMPERING DEVICE ECSU Cafeteria 1 STAINLESS STEEL WALL PANELS Custom Model No. CUSTOM Stainless Steel Wall Panels - By

Others 38 4 ea. COMBI OVEN, ELECTRIC ECSU Cafeteria 2 HI PSI WATER CONNECTORS & FITTINGS ECSU Cafeteria 4 WATER FILTRATION SYSTEM, FOR STEAM EQUIPMENT ECSU Cafeteria 1 GAS FRYER ECSU Cafeteria 3 INDUCTION RANGE, COUNTERTOP ECSU Cafeteria 1 WORKTABLE, CABINET BASE HINGED DOORS ECSU Cafeteria 1 DECK MOUNT FAUCET ECSU Cafeteria 1 SNEEZE GUARD WITH HEATLAMP AND LIGHTS BY ENGLISH ECSU Cafeteria 1 EQUIPMENT STAND, REFRIGERATED / FREEZER BASE ECSU Cafeteria 1 SNEEZE GUARD WITH HEATLAMP AND LIGHTS ECSU Cafeteria 1 SNEEZE GUARD WITH HEATLAMP AND LIGHTS ECSU Cafeteria 2 GRIDDLE, GAS, COUNTERTOP ECSU Cafeteria 1 SNEEZE GUARD WITH HEATLAMP AND LIGHTS ECSU Cafeteria 1 SNEEZE GUARD WITH HEATLAMP AND LIGHTS

Ver: 11/2023 16

ECSU Cafeteria 4 ICE AND SODA DISPENSER Custom Model No. CUSTOM Ice and Soda Dispenser - By Others 52 4

ea. ICE MAKER, CUBE-STYLE

ECSU Cafeteria 4 WATER FILTRATION SYSTEM, FOR ICE MACHINES ECSU Cafeteria 5 ICED TEA BREWER Custom Model No. CUSTOM Iced Tea Brewer - By Others 54 2 ea. CAN RACK ECSU Cafeteria 6 DUNNAGE RACK ECSU Cafeteria 1 REFRIGERATED RACK SYSTEM Custom Model No. CUSTOM Refrigerated Rack System - By Others

60 1 ea. FOUR COMPARTMENT WALK-IN COOLER/FREEZER Custom Model No. CUSTOM Four Compartment Walk-In Cooler/Freezer - By Others 61 16 ea. WIRE SHELVING

ECSU Cafeteria 16 WIRE SHELVING ECSU Cafeteria 20 WIRE SHELVING ECSU Cafeteria 20 WIRE SHELVING ECSU Cafeteria 4 WIRE SHELVING ECSU Cafeteria 1 TWO (2) COMPARTMENT SINK ECSU Cafeteria 1 WALL / SPLASH MOUNT FAUCET ECSU Cafeteria 1 SHELVING, WALL MOUNTED ECSU Cafeteria 1 WORKTABLE, STAINLESS STEEL TOP ECSU Cafeteria 1 SHELVING, WALL MOUNTED ECSU Cafeteria 1 FOOD PROCESSOR, BENCHTOP / COUNTERTOP ECSU Cafeteria 1 WORKTABLE, STAINLESS STEEL TOP ECSU Cafeteria 2 DECK MOUNT FAUCET ECSU Cafeteria 1 WORKTABLE, STAINLESS STEEL TOP ECSU Cafeteria 1 DOUGH DIVIDER ECSU Cafeteria 1 WORKTABLE, STAINLESS STEEL TOP ECSU Cafeteria 1 WORKTABLE, STAINLESS STEEL TOP ECSU Cafeteria 3 HEATED HOLDING CABINET ECSU Cafeteria 4 HEATED LOW TEMP HOLDING CABINET ECSU Cafeteria 1 ELECTRIC FOOD CUTTER ECSU Cafeteria 1 CAN OPENER ECSU Cafeteria 1 REACH-IN DUAL TEMP CABINET ECSU Cafeteria 1 WORKTABLE, STAINLESS STEEL TOP ECSU Cafeteria 1 SHELVING, WALL MOUNTED ECSU Cafeteria 3 INGREDIENT BIN ECSU Cafeteria 2 PLANETARY MIXER ECSU Cafeteria 1 PLANETARY MIXER ECSU Cafeteria 1 PLANETARY MIXER ECSU Cafeteria 1 WATER METER ECSU Cafeteria 1 BLAST CHILLER FREEZER, REACH-IN ECSU Cafeteria 3 EQUIPMENT STAND, REFRIGERATED BASE ECSU Cafeteria 1 DOUGH ROUNDER ECSU Cafeteria 1 CONVECTION STEAMER, GAS ECSU Cafeteria 1 WATER FILTRATION SYSTEM, FOR STEAM EQUIPMENT ECSU Cafeteria 2 WORKTABLE, CABINET BASE OPEN FRONT ECSU Cafeteria 2 HD RANGE, 34", 4 OPEN BURNERS ECSU Cafeteria 2 FAUCET, KETTLE / POT FILLER ECSU Cafeteria 3 CONVECTION OVEN, GAS ECSU Cafeteria 1 COOK HOLD OVEN CABINET SMOKER, ELECTRIC

Ver: 11/2023 17

ECSU Cafeteria 1 WORKTABLE, STAINLESS STEEL TOP ECSU Cafeteria 1 WORKTABLE, STAINLESS STEEL TOP ECSU Cafeteria 1 DECK MOUNT FAUCET ECSU Cafeteria 1 CHARBROILER, GAS, COUNTERTOP ECSU Cafeteria 1 KETTLE, GAS, TILTING ECSU Cafeteria 1 FLOOR TROUGH ECSU Cafeteria 1 TILTING SKILLET BRAISING PAN, GAS ECSU Cafeteria 1 FLOOR TROUGH ECSU Cafeteria 2 GAS FRYER ECSU Cafeteria 1 SOFT SERVE MACHINE ECSU Cafeteria 1 STAINLESS STEEL WALL PANELS Custom Model No. CUSTOM Stainless Steel Wall Panels - By

Others 102 1 ea. STAINLESS STEEL WALL PANELS Custom Model No. CUSTOM Stainless Steel Wall Panels - By Others 103 1 ea. STAINLESS STEEL WALL PANELS

ECSU Cafeteria 1 AIRPOT COFFEE BREWER Custom Model No. CUSTOM Airport Coffee Brewer - By Others 110 SPARE NO. 111 SPARE NO. 112 SPARE NO. 113 SPARE NO. 114 SPARE NO. 115 SPARE NO. 116 8

ea. WIRE SHELVING

ECSU Cafeteria 1 ICE BIN / ICE CADDY, MOBILE ECSU Cafeteria 2 ICE MAKER, CUBE-STYLE ECSU Cafeteria 2 WATER FILTRATION SYSTEM, FOR ICE MACHINES ECSU Cafeteria 1 FLOOR TROUGH ECSU Cafeteria 1 AMBIENT DISPLAY CASE ECSU Cafeteria 2 POP-UP TOASTER ECSU Cafeteria 1 JUICE DISPENSER Custom Model No. CUSTOM Juice Dispenser - By Others 124 1 ea. COUNTER

REFRIGERATOR

ECSU Cafeteria 5 CEREAL DISPENSER Custom Model No. CUSTOM Cereal Dispenser - By Others 126 1 ea. MILK

DISPENSER

ECSU Cafeteria 1 HOT FOOD DISPENSER ECSU Cafeteria 2 WAFFLE MAKER / BAKER ECSU Cafeteria 1 HOT TOPPING WARMER / MERCHANDISER ECSU Cafeteria 1 MILK DISPENSER ECSU Cafeteria 1 SNEEZE GUARD WITH LIGHTS ECSU Cafeteria 3 COLD FOOD WELL UNIT, DROP-IN, REFRIGERATED ECSU Cafeteria 1 SNEEZE GUARD WITH LIGHTS ECSU Cafeteria 1 SNEEZE GUARD WITH HEATLAMP AND LIGHTS ECSU Cafeteria 1 SNEEZE GUARD WITH HEATLAMP AND LIGHTS ECSU Cafeteria 2 SNEEZE GUARD WITH LIGHTS ECSU Cafeteria 1 SNEEZE GUARD WITH HEATLAMP AND LIGHTS BY ENGLISH ECSU Cafeteria 2 HEATED SHELF FOOD WARMER ECSU Cafeteria 8 SERVING COUNTER, PARTS & ACCESSORIES ECSU Cafeteria 1 CONVECTION OVEN / PROOFER, ELECTRIC ECSU Cafeteria 1 WATER FILTRATION SYSTEM, FOR ICE MACHINES ECSU Cafeteria 1 HI PSI WATER CONNECTORS & FITTINGS ECSU Cafeteria 1 ROATING DECK PIZZA OVEN ECSU Cafeteria 1 DOUGH SHEETER ECSU Cafeteria 1 WORKTABLE, CABINET BASE OPEN FRONT ECSU Cafeteria 1 DECK MOUNT FAUCET ECSU Cafeteria 1 PIZZA PREPARATION REFRIGERATOR

Ver: 11/2023 18

ECSU Cafeteria 1 WORKTABLE, CABINET BASE OPEN FRONT ECSU Cafeteria 1 DISHTABLE SORTING TABLE ECSU Cafeteria 1 VORTEX WASH SYSTEM ECSU Cafeteria 1 PRE-RINSE FAUCET ASSEMBLY ECSU Cafeteria 1 MOP SINK ECSU Cafeteria 6 WIRE SHELVING ECSU Cafeteria 1 CLEAN DISHTABLE ECSU Cafeteria 3 RACK DOLLY ECSU Cafeteria 1 DISHWASHER, CONVEYOR TYPE ECSU Cafeteria 1 PANT DUCT ECSU Cafeteria 1 PRE-RINSE FAUCET ASSEMBLY ECSU Cafeteria 1 WASTE COLLECTOR ECSU Cafeteria 1 SOILED TRAY ACCUMULATOR ECSU Cafeteria 4 WIRE SHELVING ECSU Cafeteria 2 EYE WASH ATTACHMENT

5.3 CERTIFICATION AND SAFETY LABELS

Any manufactured items and/or fabricated assemblies provided hereunder that are subject to operation under pressure, operation by connection to an electric source, or operation involving a connection to a manufactured, natural, or LP gas source shall be constructed and approved in a manner acceptable to the appropriate inspector which customarily requires the label or re-examination listing or identification marking of the appropriate safety standard organization acceptable to govern inspection where the item is to be located, such as the American Society of Mechanical Engineers for pressure vessels; the Underwriters Laboratories and /or National Electrical Manufacturers’ Association for electrically operated assemblies; or the American Gas Association for gas operated assemblies, where such approvals of listings have been established for the type of device offered and furnished.

Further, all items furnished shall meet all requirements of the Occupational Safety and Health Act (OSHA), and state and federal requirements relating to clean air and water pollution.

5.4 DEVIATIONS

The nature of all deviations from the Specifications listed herein shall be clearly described by the Vendor.