Kentucky 811 Training Module

The Commonwealth of Kentucky's Public Service Commission, specifically the Damage Prevention Enforcement (DPE) division, is procuring a computer-based training software solution to replace monthly in-person training sessions for the Kentucky 811 Underground Facilities Damage Prevention Act. The primary deliverable is an online training module that must be accessible 24/7 via the PSC website, with login credentials, and must include comprehensive content from existing 2-hour monthly training sessions in both English and Spanish. The training module must cover Kentucky Revised Statute 367.4901, provide completion tracking with daily reporting capabilities, generate attendee summary reports, and allow for updates when statutory or regulatory changes occur. The technical evaluation will assess vendor proposals across six criteria: experience (1,000 points), workplan (250 points), results and data reporting (350 points), access (350 points), approach (250 points), and module/data security (300 points), totaling 2,500 technical points. Important dates include vendor written questions due by November 10, 2025, Commonwealth responses scheduled for December 5, 2025, and proposal submissions due by December 19, 2025, at 3:30 PM Eastern Time. The initial contract term is two years, with four optional two-year renewal periods.

The solicitation does not explicitly indicate specific set-aside designations for disadvantaged enterprises, though vendors must be registered as a foreign entity with the Kentucky Secretary of State and maintain Kentucky tax registration. Proposing organizations must provide proof of Commercial General Liability Insurance ($1,000,000 per occurrence), Professional Liability Insurance ($1,000,000 per claim), and Automobile Liability Insurance ($1,000,000 combined single limit) if applicable. Vendors are responsible for their own development costs, with no reimbursement from the Commonwealth. The contract is structured as a firm fixed unit price, with no cost-plus arrangements and price increases prohibited during the first twelve months. While a specific budget range is not detailed, the cost proposal is worth 500 points in the overall evaluation. Vendors must comply with multiple regulatory requirements, including Kentucky Information Technology Standards (KITS), NIST Special Publication 800-53 moderate-level security controls, IRS Publication 1075 safeguards, and EU GDPR requirements. Proposals scoring below 50 percent of maximum technical points will not be considered for award.