KASE System Annual Renewal

The Maryland Department of Housing and Community Development (DHCD) is soliciting proposals through a Purchase Order Request for Proposals for the annual renewal of KACE Systems Management software licenses and maintenance, with proposals due November 6, 2026 at 12:00 p.m. ET through the eMaryland Marketplace Advantage (eMMA) system. The procurement is a Small Business Reserve (SBR) solicitation limited to certified small business vendors meeting State Finance and Procurement Article sections 14-501 through 14-505. It is also restricted to Master Contractors holding awards under COTS Master Contract BPO #060B2490021 who are authorized resellers for the manufacturer.

Bidders must submit a Mercury Affidavit and may be required to provide a Letter of Authorization from the Manufacturer or Distributor. The scope covers six line items of KACE products from Quest Software: additional managed computer licenses with 24x7 maintenance, KACE Systems Management Appliances, and education-focused maintenance renewals. Quantities range from 1 to 400 units per line item. All products must be delivered by December 2, 2026, with maintenance periods running through December 1–2, 2027.

Award goes to the responsible and responsive bidder whose proposal is most advantageous to the State, with evaluation emphasizing responsible bidder status and most favorable pricing. Proposals must remain valid for at least 90 days after the bid due date. Questions were due November 2, 2026 at 5:00 p.m. ET. Invoicing is directed to Termia Jones in the DHCD Information Technology department, and procurement officer Lisa Peters is the primary agency point of contact.