Kase System Annual Renewal - PORFP.pdf

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Attached to
KASE System Annual Renewal
Solicitation number
BPM059375
Issued by
Maryland

About this file

This Purchase Order Request for Proposals (PORFP) is issued by the Department of Housing and Community Development (DHCD) in Maryland for the annual renewal of KACE Systems Management software licenses and maintenance services. The procurement seeks six line items of KACE products from Quest Software, including additional managed computer licenses with 24x7 maintenance, KACE Systems Management Appliances, and education-focused maintenance renewals, with quantities ranging from 1 to 400 units per line item. All products are due for delivery by December 2, 2026, with maintenance periods running through December 1-2, 2027. Questions from bidders must be submitted by November 2, 2026, at 5:00 PM Eastern Time, and completed proposals are due November 6, 2026, at 12:00 PM ET through the eMaryland Marketplace Advantage (eMMA) e-procurement system. The procurement is restricted to Master Contractors who hold awards under the existing COTS Master Contract BPO #060B2490021 and must be authorized resellers for the manufacturer.

This is a Small Business Reserve (SBR) procurement limited to certified small business vendors meeting Maryland's statutory requirements under State Finance and Procurement Article sections 14-501 through 14-505. Bidders must submit a Mercury Affidavit and may be required to provide a Letter of Authorization from the Manufacturer or Distributor. Award will be made to the responsible and responsive bidder whose proposal is determined most advantageous to the State based on evaluation criteria emphasizing responsible bidder status and most favorable pricing. Proposals must remain valid for at least 90 days after the bid due date. Invoicing should be directed to Termia Jones at the DHCD Information Technology department, with the procurement officer Lisa Peters serving as the primary agency point of contact.

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Purchase Order Request for Proposals (PORFP) COTS Software Master Contract

Section 1 –General Information

PORFP Number & Title:

(ADPICS

Requisition and/or PO Number)

BPM059375 KACE Systems Management

PORFP Type:

(Select one category from drop down list)

Fixed Price

Functional Area/s (FA) for this

PORFP:

(Select one category from drop down list)

☒ FA I - COTS Software ☐ FA II - Installation and Training Services ☒ FA III - Manufacturer’s Software Maintenance

Manufacturer Name

(Enter one manufacturer only per PORFP)

Quest Software

Designated Small Business Reserve?(SBR):

(Select “Yes” or “No” from drop down list)

Yes This is a Small Business Reserve Procurement for which the award will be limited to certified small business vendors. Only businesses that meet the statutory requirements set forth in State Finance and Procurement Article, §§14-501—14-505, Annotated Code of Maryland, and that are certified by GOSBA Small Business Reserve Program are eligible for the award of a contract.

Information on eligibility for the SBR program is available on the following website:

https://gomdsmallbiz.maryland.gov/Pages/sbr-program.aspx

Information on the SBR Vendor Registration processes is available on the following website: https://gomdsmallbiz.maryland.gov/Pages/SBRRegistration.aspx

PORFP Issue Date:

mm/dd/yyyy

10/28/26 BID DUE DATE AND

TIME:

11/06/2026

@ 12PM ET

Place of Performance:

Department of Housing and Community Development (DHCD) 7800 Harkins Road Lanham, MD 20607

Special Instructions: Limited to Master Contractors Only Master Contractors that are awarded a contract under the Commercial Off-the- Shelf Software (COTS), Master Contract BPO # 060B2490021 are eligible to submit a https://gomdsmallbiz.maryland.gov/Pages/sbr-program.aspx https://gomdsmallbiz.maryland.gov/Pages/SBRRegistration.aspx https://doit.maryland.gov/contracts/Pages/COTS2012Home.aspx https://doit.maryland.gov/contracts/Pages/COTS2012Home.aspx bid in response to this secondary competition Purchase Order Request for Proposal

(PORFP).

Bid Submission Instructions Purchase Order Request for Proposal (PORFP) responses will only be accepted through the State’s eMaryland Marketplace Advantage (eMMA) e-Procurement system. Instructions on how to submit proposals electronically can be found at:

https://procurement.maryland.gov/emma-qrgs/ Refer to Vendor QRG 4 – eMMA QRG Responding to Solicitations (IFB).

Questions Due (Closing) Date and Time:

Wednesday, November 02, 2026 @ 5:00 PM Eastern Time (ET)

Questions must be submitted in writing with the subject line “Question(s) for PORFP # BPM059375 – KACE System Management” and must be submitted in writing via e-mail to the Procurement Officer, Lisa Peters, no later than the date and time specified above. 05

Please allow proposals and/or bids provided in response to this PORFP to be valid for at least 90 days after the bid due date above.

The Master Contractor must be an authorized reseller for Manufacturer. The state reserves the right to request a Letter of Authorization (LOA) from the Manufacturer or Distributor

The Master Contractor must provide a Mercury Affidavit as applicable. The Mercury Affidavit can be found at:

https://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment-K- MercuryAffidavit.pdf

Security Requirements (if applicable):

N/A

Invoicing Instructions:

Email to: termia.jones@maryland.gov Mail to: Department of Housing and Community Development (DHCD) Information Technology Attn: Termia Jones 7800 Harkins Road Lanham, MD 20706

Section 2 – Agency Point of Contact (POC) Information

Agency / Division Name:

Department of Housing and Community Development (DHCD) / Procurement

Agency POC Name: Lisa Peters Agency POC Phone Number:

301.429.7746

Agency POC Email Address:

lisa.peters1@maryland.gov

Agency POC Fax: N/A https://procurement.maryland.gov/emma-qrgs/ https://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment-K-MercuryAffidavit.pdf https://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment-K-MercuryAffidavit.pdf mailto:termia.jones@maryland.gov mailto:lisa.peters1@maryland.gov

Agency POC Mailing Address:

Department of Housing and Community Development (DHCD) Procurement Attn: Lisa Peters

Section 3 – Delivery Address / Work Site POC Information (if different from above)

Agency On-site Contact Name:

Termia Jones/ Bill Garrett Agency On-site Phone Number:

301.429.7677 / 301.429.7426

Agency On-site Email Address:

Termia.jones@maryland.gov / Bill.garrett@maryland.gov

Agency On-site Fax:

N/A

Agency On-site Address:

Department of Housing and Community Development (DHCD) Information Technology Attn: Termia Jones / Robert Dean

Section 4 – Scope of Work

FA I – COTS Software

(Provide product specifications below. If some or all specifications are unknown, Master Contractors may propose products based on a detailed description in the Business Need / Required Functionality field*) *Business Need / Required Functionality

KACE Quest

Product Name Product Description Version # Release # Quantity of

Licenses Due Date mm/dd/yyyy

1. MFG Part No. FFB- KCE-

PS-247 - KACE Systems Development Addtl Managed Computer 24x7 Maintenance

Renewal

- - - 400 12/02/2026

2. MFG Part No. EEB-KCE- PS-247 – KACE Systems

Development Addtl Managed Computer 24x7 Maintenance

Renewal

- - 400 12/02/2026

3. MFG Part No. EEA-KCE- PS-247 – KACE Systems Management Appliance w/100 Managed Computer 24x7 Maintenance Renewal

- - - 1 12/02/2026

4. MFG Part No. FFA-KCE- PS-247 – KACE Systems

Appliance W/100 Managed

- - 1 12/02/2026 mailto:Termia.jones@maryland.gov mailto:Bill.garrett@maryland.gov

Computer 24x7 Maintenance Renewal

5. MFG Part No. LLB-KCE- PS-247 – KACE Systems

Management Addtl Managed Computer Education

Maintenance Renewal

100 12/02/2026

6. MFG Part No. LLB-KCE PS-247- KACE System

Management Addtl Managed Computer Education 24x7

Maintenance Renewal

100 12/02/2026

FA II – Installation and Training Services (Provide a detailed description of required services and deliverables)

Installation / Training Services Deliverables Start Date mm/dd/yyyy

End Date mm/dd/yyyy

1.

2.

(insert additional rows as needed)

FA III – Manufacture’s Software Warranty / Maintenance (Provide a detailed description of warranty / maintenance requirements and deliverables)

Warranty / Maintenance Requirements Deliverables Start Date mm/dd/yyyy End Date mm/dd/yyyy

1. MFG Part No. FFB- KCE-PS- 247 - KACE Systems Development Addtl Managed Computer 24x7 Maintenance Renewal

- 12/02/2026 1 Year Renewal – 12/01/2027

2. MFG Part No. EEB-KCE-PS- 247 – KACE Systems Development Addtl Managed Computer 24x7 Maintenance Renewal

- 12/02/2026 1 Year Renewal – 12/01/2027

3. MFG Part No. EEA-KCE-PS- 247 – KACE Systems Management Appliance w/100 Managed Computer 24x7 Maintenance Renewal

- 12/02/2026 1 Year Renewal – 12/01/2027

4. MFG Part No. FFA-KCE-PS- 247 – KACE Systems Appliance W/100 Managed Computer 24x7 Maintenance Renewal

- 12/02/2026 1 Year Renewal – 12/01/2027

5. MFG Part No. LLB-KCE-PS- 247 – KACE Systems Management Addtl Managed Computer Education Maintenance Renewal

12/02/2026 1Year Renewal- 12/01/2027

6. MFG Part No. LLB-KCE PS- 247- KACE System Management Addtl Managed Computer Education 24x7 Maintenance Renewal

12/02/2026 1Year Renewal- 12/02/2027

Section 5 – Evaluation Criteria – Technical Proposal (Provide a list of evaluation criteria in descending order of importance)

Evaluation Criteria

1. Responsible and Responsive Bidder whose bid meets the requirements.

2. Most Favorable Price

Basis for Award Recommendation Evaluation criteria for award will be established at the PORFP level. The agency POC will recommend award to the Master Contractor whose proposal is determined to be the most advantageous to the State, considering price and the evaluation factors set forth in the PORFP. The agency POC will initiate and deliver a PO to the selected Master Contractor.

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