JPMC PB Kronos M&O Contract Services

The State of Illinois is seeking proposals for a Joint Purchase Master Contract - Piggyback Contract for Kronos Services. The contract will provide maintenance and operations services for the Kronos time and attendance system. Key deliverables include ongoing technical support, software updates and patches, and system administration. Qualified vendors must have extensive experience with the Kronos Workforce Central platform and demonstrated expertise in the maintenance and operations of complex enterprise-level time and attendance systems. The contract term is 1 year with options to renew for up to 4 additional years. Proposals are due by July 23, 2019.

This is an open procurement, and there are no set-aside designations or restrictions on the types of organizations that can respond. The incumbent vendor is not identified. The total estimated value of the contract is not provided, but it is expected to be a multi-year agreement with a substantial annual spend on maintenance and support services for the statewide Kronos system.