Job Centers of the Future Consultation Services - Dept of Higher Ed

The Missouri Department of Higher Education and Workforce Development is seeking consultation services for a "Job Centers of the Future" initiative through Request for Proposal (RFP) number RFPS30034902002603. The procurement covers a one-year contract with no renewal options, targeting the jurisdictions of Clark County and Jefferson City. Specific services required include conducting taskforce meetings, facilitating focus groups, developing customer journey maps, performing comparative analysis, generating multiple reports (including comparative analysis, policy initiative, and combined reports), and creating a comprehensive marketing and outreach plan. Vendors must submit their electronic proposals through the MissouriBUYS system by June 25, 2020, at 3:00 PM CDT, with a pre-proposal teleconference having been held on June 8, 2020, at 9:00 AM CDT. The evaluation criteria will assess the technical merit and feasibility of proposed approaches, with vendors required to provide detailed pricing for each service component and a guaranteed not-to-exceed total price for the contract year.

The solicitation does not specify any set-aside designations or restrictions on vendor participation, indicating the RFP is open to all qualified vendors. No information is provided about incumbent contractors or existing infrastructure that might require integration. Payment terms are established at net 45 days, with delivery specified as free on board destination to the Department of Higher Education and Workforce Development's Office of Work Development in Jefferson City, Missouri. While the total contract value is not explicitly stated, the RFP requires vendors to submit unit pricing for each deliverable and provide a guaranteed not-to-exceed total for the year. The procurement appears designed to engage a consulting firm or professional services provider with expertise in workforce development, strategic planning, and organizational transformation to help reimagine and enhance Missouri's job center infrastructure and service delivery model.