IT Consulting Services

The Willingboro Municipal Utilities Authority (WMUA) in Burlington County, New Jersey, is seeking IT Consulting Services through a competitive Request for Proposal (RFP) process, designated as CC#24R-08. The procurement is for a comprehensive computer network administrator to provide on-site and remote technical support, with a minimum of 20 on-site hours per month and unlimited remote assistance. Key deliverables include Zoom meeting administration for approximately 18 public meetings in 2025, proactive system maintenance, and cybersecurity management. Bidders must demonstrate Microsoft Office certification, extensive experience with municipal agencies, and familiarity with specific software systems such as Edmund's finance software and Microsoft 365. The proposal will be evaluated using a weighted scoring methodology: technical ability (40%), managerial ability (20%), and cost factors (40%). The solicitation requires electronic submission through the BIDNET e-procurement platform, with proposals due on February 13, 2025, at 10:00 AM. Bidders must also show compliance with state and federal regulations, including the Water Quality Accountability Act and NJUA Joint Insurance Fund standards.

The RFP does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. The contract is structured for a potential five-year term, with the authority reserving the right to award to the most advantageous vendor. The existing technology infrastructure, as detailed in the attached device and license report, includes approximately 50 computer devices spanning Windows 10/11 Pro and Server environments, predominantly Dell and Lenovo hardware, and over 50 mobile devices primarily consisting of iPhones. The organization currently maintains 47 Microsoft 365 Business Standard licenses, 35 Azure Information Protection licenses, and various Meraki network equipment licenses. While specific budget ranges are not explicitly stated, the comprehensive nature of the required services and the extensive existing technology ecosystem suggest a substantial investment in IT consulting support. The procurement appears focused on maintaining and enhancing the technological capabilities of the Willingboro Municipal Utilities Authority's IT infrastructure.