Intune Mobile Device Management

The County of San Mateo, California is seeking proposals for expert-level assistance in evaluating and modifying the configuration of its Microsoft InTune Mobile Device Management (MDM) platform through RFP ISD-20251895. The procurement aims to optimize the current MDM system, which currently manages approximately 2,500 mobile devices across five existing compliance policies. Key deliverables include performing a comprehensive platform configuration review, developing a transition strategy for non-MDM devices, ensuring proper compliance policy configuration, automating device enrollment processes, and creating support run books. Proposers must meet specific minimum qualifications, including a minimum of five years' experience implementing the proposed solution and at least three successful implementations for government agencies of similar size within the last five years. The RFP was released on July 12, 2024, with proposal submissions due on August 14, 2024, at 1:00 PM PST. The county will conduct interviews between August and September 2024, with the contract award date to be determined. Proposals must be submitted electronically through the https://secure.procurenow.com/portal/smcgov portal, with questions accepted until July 31, 2024.

The contract will have a 24-month duration with an option to renew for an additional 24 months. The total not-to-exceed budget for the contract is $300,000, with ongoing technical support anticipated to not exceed 200 professional services hours annually. While no specific set-aside designations for disadvantaged enterprises are explicitly mentioned, proposers must be registered and in good standing with sam.gov and not barred from public contracting. The project involves managing both County-provided and Bring Your Own Device (BYOD) mobile devices, integrated with the Microsoft M365 licensing model. Contractors will need to demonstrate expertise in managing mobile devices across various compliance scenarios and provide comprehensive technical support. The funding source for this procurement is county funds, and the project seeks to optimize the existing InTune MDM platform. Interested vendors must complete a comprehensive proposal including a minimum qualifications checklist, references from previous government agency implementations, and a detailed price proposal covering professional services, software licenses, and potential hardware needs.