Information Technology Oversight

The Early Learning Coalition of Osceola County, Florida, is issuing an Invitation to Negotiate (ITN) seeking qualified firms to provide comprehensive Information Technology oversight, cybersecurity services, and systems support. The procurement encompasses general IT oversight and escalation support for complex technical issues, preventative maintenance, server and network management, mobile device and endpoint management, procurement advisory support, staff training and knowledge transfer, and cybersecurity and incident response services. The selected Proposer will collaborate with an ELC-assigned IT staff member to enhance system performance, cybersecurity posture, and operational efficiency while ensuring compliance with Florida Administrative Code Chapter 60GG-2 and Office of Early Learning Information Technology Security Manual standards. Deliverables include 90-day transition-in and transition-out services, ongoing technical oversight, and full cybersecurity incident response capabilities. Proposers must be eligible public or private corporations organized and in business for at least one year, maintain specified minimum insurance coverage (Commercial General Liability of $1,000,000 per occurrence/$2,000,000 aggregate, Professional Liability of $1,000,000 per claim, Cyber Liability of $1,000,000 per claim, Workers' Compensation at statutory limits, and Automobile Liability of $1,000,000 combined single limit), and ensure all personnel with system or data access undergo Level 2 background screening pursuant to Chapter 435, Florida Statutes. The evaluation committee will score proposals on deadline compliance (5 points), qualifications and relevant experience (25 points), technical approach and collaboration model (20 points), cybersecurity program maturity and compliance approach (15 points), transition and service delivery plans (15 points), pricing and value (15 points), and references (5 points), with a minimum score of 85 points required to advance to negotiations. Written inquiries are due May 5, 2026, with Coalition responses posted by May 8, 2026, proposals due May 19, 2026, negotiations anticipated May 20–June 5, 2026, evaluation June 8–12, 2026, and Notice of Intent to Award posted June 15, 2026.

The procurement encourages minority-owned businesses to apply but does not specify formal set-asides or restrictions on respondent types. No incumbent vendor or current contractor information is identified in the solicitation materials. The initial contract term begins July 1, 2026, for one year with renewal options for up to three additional one-year periods, contingent upon satisfactory performance and funding availability. No specific award value or budget range is provided in the available documentation. If negotiations with the highest-scoring Proposer are unsuccessful, the Coalition reserves the right to negotiate with the next highest-ranked Proposer or cancel and reissue the ITN. All proposals are subject to negotiation, providing flexibility in final contract terms and conditions.