In-Home and Personal Care Services

Multnomah County Department of Human Services (DCHS), through its Aging, Disability, and Veteran Services Division (ADVSD), is seeking qualified providers for In-Home and Personal Care Services via a Request for Programmatic Qualifications (RFPQ). The procurement covers two primary service categories: Category 1 for In-Home and Personal Care Services, and Category 2 for Rapid Response Referral & Coordination Providers. Providers will deliver comprehensive services to seniors, people with disabilities, and family caregivers across Multnomah County. The evaluation process will assess providers across multiple dimensions, with 75% of points allocated to programmatic questions and 25% to responsible business practices. Key evaluation criteria include agency experience in home care services, service delivery capacity, supervisory oversight, communication strategies, staffing methods, environmental impacts, community responsiveness, and staff development. The solicitation is open from September 12, 2025, to October 13, 2025, with an optional pre-proposal conference scheduled for September 17, 2025, via Google Meet. Proposals must be electronically submitted through the Multco Marketplace Supplier Portal and are limited to eight pages.

While the RFPQ does not explicitly specify set-aside designations or restrictions for disadvantaged enterprises, the procurement focuses on comprehensive service providers capable of meeting the diverse needs of Multnomah County's vulnerable populations. The solicitation encompasses commodity codes including Healthcare Services, Mixed Direct Client Assistance, and Case Management, suggesting a broad approach to provider selection. Potential providers must demonstrate robust capabilities in serving different geographic areas within the county, with a strong emphasis on quality service delivery and organizational competence. The document does not specify precise award values or budget ranges, nor does it list incumbent vendors or require integration with specific existing infrastructure or technology. Interested providers must showcase their ability to deliver high-quality, responsive care services through detailed programmatic and operational responses that highlight their organizational strengths and commitment to serving seniors, people with disabilities, and family caregivers.