In-Home Aide Services (Levels I, II, III) Department of Social Services

Rowan County Department of Social Services is requesting proposals for In-Home Aide Services (Levels I, II, III) for FY2027 under RFP 2027-001, with proposals due July 20, 2026 at 10:00 AM ET and a mandatory pre-proposal meeting on July 2, 2026 at 10:00 AM at the Rowan County Department of Social Services. The County may award one or multiple agreements to qualified providers. Work commences September 1, 2026.

Services span three service levels for older adults, with compensation fixed at $24.00 per hour (Level I), $26.00 per hour (Level II), and $28.00 per hour (Level III). Total available funding is $313,302.00 — comprising $80,000.00 in Social Services Block Grant (SSBG) funding and $233,302.00 in Home and Community Care Block Grant (HCCBG) funding. Payments cease once the fiscal year maximum is reached. The initial contract term is one year, renewable for up to four additional one-year terms at the County's discretion and upon mutual agreement.

Contractors must carry comprehensive insurance: Workers' Compensation ($500,000 employer's liability minimum), General Liability ($500,000 per occurrence / $1,000,000 aggregate), and Automobile Liability ($1,000,000 combined single limit). Insurance documentation is due within ten calendar days of award.

Evaluation uses best overall value methodology on a 1–5 scale weighted as follows: Experience (30%), Qualifications (30%), Response to Scope of Work (25%), and References, preferably local or North Carolina-based (15%). Written questions are due July 9, 2026 at 5:00 PM ET. Proposals remain valid for ninety days; pricing must be firm for that period. Federal compliance requirements apply due to block grant funding.