In-Car Video, Body-Worn Cameras, and Cloud Digital Evidence Management

The Town of Berlin, Connecticut, through the Berlin Police Department, is requesting proposals for a complete replacement of its in-car video, body-worn camera, and cloud digital evidence management system under RFP #2027-06, with proposals due September 22, 2026, at 10:00 a.m. The Town requires a single prime contractor accountable for all equipment, services, security obligations, implementation, and performance; subcontractors may be disclosed but the prime remains responsible.

The scope includes 19 in-car systems with front-facing and infrared prisoner-compartment cameras, 50 body-worn cameras (48 operational units plus two spares), cloud-hosted evidence management and storage for five years, legacy migration from the existing WatchGuard system with integrity validation and chain-of-custody documentation, implementation services, configuration, training, and warranty support. Proposals must transparently disclose all storage, upload, retrieval, support, and licensing charges with no hidden fees; any undisclosed charges are deemed included in the base price. Proposers must address storage assumptions, annual evidence volume, user counts, data egress charges, and storage overage pricing. Optional pricing is available for exterior rear-facing cameras, extended warranty coverage, and contract years six and seven. The solution must comply with FBI CJIS Security Policy and Connecticut POSTC statewide policy requirements.

The five-year base contract is renewable thereafter, with an anticipated start date on or after July 1, 2027, contingent on funding. The Town reserves the right to terminate at any time. Pricing must include all freight, travel, installation, project management, and costs through the five-year term, submitted electronically through the Town's e-Procurement Portal. The Town is exempt from Connecticut sales and use taxes but not federal excise taxes, which must not be included in pricing. Questions are due September 15, 2026. The Town reserves the right to conduct interviews or demonstrations as part of evaluation.