IFB FTB-2627-PW-050 American Sign Language and Real-Time Captioning

Closed State & local contract opportunity Posted

Solicitation number
0000039597
State
California
Responses due

Opportunity facts

Point of contact

Opportunity details come from caleprocure.ca.gov. Updated .

About this opportunity

The California Franchise Tax Board is requesting bids for American Sign Language interpreter and real-time captioning services for deaf and hard of hearing individuals under IFB FTB-2627-PW-050, with bids due July 1, 2026 at 5:00 p.m. Pacific Time. A 5% small business preference is available, and a tiered Disabled Veteran Business Enterprise (DVBE) incentive of up to 5% applies based on DVBE participation percentage; the DVBE participation requirement itself has been waived.

Services will be primarily provided at FTB's Central Campus in Sacramento, with potential delivery at field offices throughout California including San Francisco, Oakland, San Jose, Los Angeles, Santa Ana, Van Nuys, West Covina, and San Diego. ASL interpreters must hold current Registry of Interpreters for the Deaf (RID) certification or National Association for the Deaf (NAD) level 4 or 5 certification. Real-time captioners must possess National Court Reporters Association (NCRA) Certified Realtime Reporter (CRR) or Registered Diplomate Reporter (RDR) certification, or valid California Communication Access Realtime Translation (CART) Generalist (CCG) certification.

Core service hours are 6:00 a.m. to 2:00 p.m. Pacific Time, Monday through Friday, excluding state holidays, with real-time captioners on-call during 9:00 a.m. to 3:00 p.m. Additional services outside core hours are available at no additional cost, subject to a minimum two-hour charge for on-call requests. The estimated maximum is 8,300 hours over the two-year contract term, compensated on a firm-fixed hourly rate basis in arrears with no guarantee that all estimated hours will be utilized. The contract term runs August 1, 2026 through July 31, 2028. Bidders must submit cost sheets with separate hourly rates for Sacramento/Rancho Cordova, San Francisco/Oakland/San Jose, Los Angeles area locations, and remote services. The written question deadline is June 22, 2026 at 5:00 p.m. Pacific Time. The virtual public bid opening is scheduled for July 2, 2026 at 1:00 p.m. Pacific Time. Award will be made on a lowest responsive responsible bid basis.

Opportunity text

The purpose of this Invitation for Bid is to solicit bids from qualified vendors to provide the Franchise Tax Board (FTB) with interpreter and captioning services for deaf and hard of hearing individuals using American Sign Language (ASL), spoken language, and Real-time Captioning (RTC). The majority of the services will be provided at FTB's Central Campus located at 9646 Butterfield Way, Sacramento, California 95827. However, there may be circumstances that require services be provided at other FTB locations, such as FTB field offices and other locations necessary for FTB to conduct business throughout the State of California. Final Date for Bid Submission is Friday, Wednesday, July 1, 2026, by 5:00 PM (Pacific Time). Bids must be submitted via email to Anastasia.Levario@ftb.ca.gov, Cc Doral.Valley@ftb.ca.gov. ***NOTE*** The "Event End Date" listed for this advertisement is not the Final Date for Bid Submission. Refer to the IFB attachment for all Key Action Dates, further details and instructions.

Files

File Type Posted
IFB_FTB-2627-PW-050.docx DOCX document

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