IFB_FTB-2627-PW-050.docx

INVITATION FOR BID

Notice To Prospective Bidders

AMERICAN SIGN LANGUAGE INTERPRETER AND REAL-TIME CAPTIONING

IFB FTB-2627-PW-050

June 17, 2026

You are invited to review and respond to this Invitation for Bid (IFB), entitled “AMERICAN SIGN LANGUAGE INTERPRETER AND REAL-TIME CAPTIONING,” BID LOG # IFB FTB-2627-PW-050. The Franchise Tax Board (FTB) is asking that in submission of your bid, you comply with the following instructions:

Note that all Agreements entered into with the State of California will include by reference the State’s General Terms and Conditions (GTC 02/2025) which may be viewed and downloaded at the Internet site https://www.dgs.ca.gov/OLS/Resources/Page-Content/Office-of-Legal-Services-Resources-List-Folder/Standard-Contract-Language. If you do not have Internet access, a hard copy can be provided by contacting the person listed below.

Please note that for purposes of this bid, the Disabled Veteran Business Enterprises (DVBE) Program Requirement has been waived.

In the opinion of the Franchise Tax Board, this IFB is complete and without need of explanation. However, if you have questions, or should you need any clarifying information, the contact person for this IFB is:

Anastasia Levario Procurement Official Franchise Tax Board

(916) 845-1697 Anastasia.Levario@ftb.ca.gov Cc Doral.Valley@ftb.ca.gov

Please note that no verbal information given will be binding upon the Franchise Tax Board unless such information is issued in writing as an official addendum.

TABLE OF CONTENTS

INFORMATION AND BIDDER REQUIREMENTS

Purpose and Description of Services The purpose of this Invitation for Bid (hereinafter called the “IFB”) is to solicit bids from qualified vendors to provide the Franchise Tax Board (FTB) with interpreter and captioning services for deaf and hard of hearing individuals using American Sign Language (ASL), spoken language, and Real-time Captioning (RTC). Reference Exhibit A: Scope of Work (SOW) of this IFB for additional detailed information.

The majority of the services will be provided at FTB's Central Campus located at 9646 Butterfield Way, Sacramento, California 95827. However, there may be circumstances that require services be provided at other FTB locations, such as FTB field offices and other locations necessary for FTB to conduct business throughout the State of California.

Bidder’s Minimum Qualifications and Requirements

1. ASL interpreter(s) will be required to work on-site at the FTB Central Campus location in Sacramento, California throughout the Agreement period.

2. ASL interpreter(s) must be evaluated and certified by the Registry of Interpreters for the Deaf (RID). However, if one is not available, an interpreter with a valid National Association for the Deaf (NAD) certificate, level 4 or 5, may be acceptable.

3. Real-time captioner(s) will be required to work on-site at the FTB Central Campus location in Sacramento, California throughout the Agreement period.

4. Real-time captioner(s) must be evaluated and certified by the National Court Reporters Association (NCRA) with a Certified Realtime Reporter (CRR) or Registered Diplomate Reporter (RDR) certification. However, if one is not available, a real-time captioner with a valid California, Communication Access Realtime Translation (CART) Generalist (CCG) certificate may be acceptable.

5. By submitting their bid and signing Attachment 2, Bid/Bidder Certification Sheet, the Bidder certifies under penalty of perjury that their company, and their staff to perform services under the resulting Agreement, possess the appropriate certifications and meet the minimum qualifications listed above to perform the work specified in Exhibit A: Scope of Work in this IFB.

Key Action Dates Below are the important dates and times by which the actions must be taken or completed. If the State finds it necessary to change any of these dates, it will be accomplished via an addendum to the IFB. All dates after the final date for Bid submission deadline are approximate and may be adjusted as conditions indicate, without addendum to this IFB.

* This date is subject to change without notice or addendum to this IFB.

1If requested, the Notice of Intent to Award shall be published on Cal eProcure in the same location as the solicitation was published: Bid opportunities in the California State Contracts Register (CSCR).

Written Questions

1. Every attempt has been made to produce complete specifications for this service. Should the Bidder discover any ambiguity, conflict, omission or other error in the IFB, or have any questions concerning interpretation or clarification, the Bidder shall immediately notify the State of such in writing and request clarification or modification of the document. All questions or concerns regarding this IFB must be sent in writing via email to the contact person listed on page one (1) of this IFB. All questions must be received on or before the date indicated in the Key Action Date, and include the Bidder’s name, the business name, phone number, and this IFB name and number. Questions not submitted by the Key Action Date shall be answered at FTB’s option.

2. Upon FTB completion of review, all questions will be answered in writing and posted to the original advertisement on the Cal eProcure website by the Key Action Date identified above. The Question and Answer Set will state each question, but not the source of the question, along with the State’s response. If there are any changes to the IFB as a result of any questions, there will be an IFB addendum that will become part of the IFB, and posted to the original IFB advertisement on Cal eProcure. Only written responses shall be considered binding. Bidders should rely on written, rather than verbal, responses from the State. The State reserves the right to cancel or modify this IFB, in whole or in part.

Submission of Bid

Bidders are required to submit an electronic bid response to the following email addresses Anastasia.Levario@ftb.ca.gov, Cc Doral.Valley@ftb.ca.gov by the due date and time identified in the Information and Bidder Requirements, Section C, Key Action Dates. Bids not received by the due date and time specified will be rejected. Please maintain a record of your emailed bid response as proof of timely submittal. Emails will be opened during the Public Bid Opening on the date identified in the Information and Bidder Requirements, Section C, Key Action Dates.

The subject line of the bid response email should read: IFB FTB-2627-PW-050 Bid Response - (Your Company’s Name)

Bids are to be sent electronically to the following email addresses: Anastasia.Levario@ftb.ca.gov, Cc Doral.Valley@ftb.ca.gov

1. The State reserves the right to consider authorized emailed bid responses as properly “sealed” if received prior to the due date and time specified. Authorized emailed bid responses will be considered only if they are sent to the email address listed above. Bid responses sent to any other email address (unless otherwise specified) will not be considered. To be considered, all pages of an emailed bid response must be completely received prior to the bid response due date and time identified in the Information and Bidder Requirements, Section C, Key Action Dates.

2. All bids shall include the required documents. Bids not including the “required documents” may be deemed non-responsive and cause for rejection. A non-responsive bid is one that does not meet the basic bid requirements.

3. All documents in the original bid requiring a signature must bear an original signature of a person authorized to bind the bidding firm.

4. Bids must be submitted for the performance of all the services described herein. Any deviation from the work specifications will not be considered and may cause a bid to be rejected.

5. More than one bid from an individual, a firm or partnership, a corporation, or an association under the same or different names will not be considered. Reasonable grounds for believing that any Bidder is interested in more than one bid for the work contemplated will cause the rejection of all bids in which such Bidder is interested. If there is reason for believing that collusion exists among the vendors, none of the participants in such collusion will be considered in this or future bids.

6. A bid may be rejected if it is conditional or incomplete, or if it contains any alterations of form or other irregularities of any kind. The State may reject any or all bids, and may waive an immaterial deviation in a bid. Errors or omissions in the Bidder’s bid, if deemed material, will cause rejection of the bid. The State may at its sole option retain the bid and correct certain immaterial errors, including obvious clerical errors. The State’s waiver of an immaterial deviation shall in no way modify the IFB document or excuse the Bidder from full compliance with all requirements if awarded the Agreement.

7. Costs incurred for developing bids and in anticipation of award of the Agreement, are entirely the responsibility of the Bidder, and shall not be charged to the State of California.

8. An individual who is authorized to bind the Bidder contractually shall sign Attachment 2, Bid/Bidder Certification Sheet. The signature should indicate the title or position that the individual holds in the firm. An unsigned bid may be rejected.

9. A Bidder may modify or withdraw a bid after its submission by withdrawing its original bid and resubmitting a new bid prior to the bid submission deadline. Bidder modifications offered in any other manner, verbal or written, will not be considered.

10. The State is not required to award an Agreement. The State reserves the right to reject all bids.

11. Before submitting a response to this solicitation, Bidders should review, correct all known errors and confirm compliance with the IFB requirements. Review the Bidders Instructions (GSPD-451) for additional information.

12. Where applicable, the Bidder should carefully examine work sites and specifications. The Bidder shall investigate conditions, character, and quality of surface or subsurface materials or obstacles that might be encountered. No additions or increases to the Agreement amount will be made due to inaccurate examination of work sites and specifications.

13. The State does not accept alternate Agreement language from a prospective Bidder. A bid with such language shall be considered a counter bid and will be rejected. The State’s General Terms and Conditions (GTCs) are not negotiable.

14. No verbal understanding or agreement shall be binding on either party.

IFB Addenda If revision of any part of this IFB becomes necessary, or if additional data is necessary to clarify any of its provisions, an addendum will be published on Cal eProcure in the same location as the solicitation was published. FTB reserves the right to amend, alter or change the IFB at any time prior to the deadline for submission of bids. It is the responsibility of the Bidder to access the Cal eProcure website for any changes or addenda that may be posted.

Public Bid Opening A virtual public bid opening is scheduled for Thursday, July 02, 2026, at 01:00 PM PT via Microsoft Teams. The public bid opening is for the purpose of announcing the “Grand Total” from Attachment 3 as submitted on each Bidder’s Bid Cost Sheet. For Bidders that want to attend the Bid Opening, contact the Procurement Official at Anastasia.Levario@ftb.ca.gov, Cc Doral.Valley@ftb.ca.gov and provide your email address no later than Wednesday, July 01, 2026, by 05:00 PM PT so that an invitation to the Microsoft Teams meeting can be provided.

Evaluation and Selection

1. The State will put each bid through a process of evaluation to determine the responsiveness of Bidders to the State’s needs. The final selection will be made on the basis of the responsive and responsible bid with the lowest cost to the State. The State is not required to award an Agreement.

2. In the event of a precise tie between a certified small business and a certified disabled veteran owned business that is also a small business, the contract shall be awarded to the disabled veteran owned small business, per Government Code 14838 (f); 2 California Code of Regulations 1896.8(f). For all other ties, a witnessed drawing of lots will be conducted by the Procurement Official. If a drawing of lots is needed, the Procurement Official will schedule and arrange for the drawing and non-partisan witnesses.

3. During the evaluation of bids, the State may ask the Bidder to clarify their submitted information but will not allow the Bidder to change their bid.

4. Bids which contain false or misleading statements, or which provide references which do not support an attribute or condition claimed by the Bidder, may be rejected. If, in the opinion of the State, such information was intended to mislead the State in its evaluation of the bid, and the attribute, condition, or capability is a requirement of this IFB, it will be the basis for rejection of the bid.

5. At the time of bid opening, each bid will be checked for the presence or absence of required information in conformance with the submission requirements of this IFB.

Award and Protest

1. Whenever an agreement is awarded under a procedure, which provides for competitive bidding, but the agreement is not to be awarded to the low Bidder, the low Bidder shall be notified by email or electronic facsimile transmission, five (5) working days prior to the award of the agreement.

2. Upon written request by any Bidder, a notice of intent to award shall be published on Cal eProcure in the same location as the solicitation was published for a period of five (5) working days prior to awarding an Agreement: Bid opportunities in the California State Contracts Register(CSCR).

3. If, prior to the award of agreement, any Bidder files a protest with FTB and the Department of General Services (DGS) against the awarding of the agreement on the grounds that the (protesting) Bidder is the lowest responsive responsible Bidder meeting the specifications of the IFB, the agreement shall not be awarded until either the protest has been withdrawn or DGS has decided the matter.

3. Within five (5) days after filing the initial protest, the Protestant shall file with DGS and the awarding agency a full and complete written statement specifying the grounds for the protest. The written statement of protest shall include the IFB number, the name of the State agency involved and the agency contact person, and should be submitted to the following: Department of General Services, Office of Legal Services, Attention: Bid Protest Coordinator, 707 Third Street, 7th Floor, Suite 7-330, West Sacramento, California 95605 Email: OLSProtests@dgs.ca.gov and Franchise Tax Board, Procurement Bureau, Attention: Anastasia Levario, 9646 Butterfield Way, Sacramento, California 95827 Email: Anastasia.Levario@ftb.ca.gov, Cc Doral.Valley@ftb.ca.gov. It is suggested that you submit any protest by certified or registered mail.

Disposition of Bids After award of the Agreement or rejection of bids, all responses will be regarded as public records under the California Public Records Act and will be subject to review by the public. Any bid that contains language purporting to render all or portions of the bid confidential may not be accepted. (Government Code §7920 et seq.) However, information pertaining to data security, system design or security controls whose public release could compromise the Bidder’s system security and data integrity should be clearly marked both in the bid and on the bid submittal outline.

Bidders are cautioned not to rely on the State during the evaluation to discover and report to the Bidder’s defects and errors in the submitted documents. Bidders, before submitting their documents, should carefully proof them for errors and adherence to the bid requirements.

Agreement Execution and Performance Service shall be available no later than five (5) business days after FTB notifies the Contractor that the Agreement has been fully executed and all approvals have been obtained, or on the starting date agreed to by FTB and the Contractor at the time of Agreement award, whichever is later. Notification shall be written and may be sent by email. Should the Contractor fail to commence work at the required time, FTB will notify the Contractor in writing of the default and specify a date [not sooner than five (5) business days from the date of the notice] by which the Contractor must cure the default by beginning the performance of services. Notification may be sent by email. If the Contractor fails to commence work by the date specified in FTB’s notice of default, FTB may terminate the Agreement. In addition, the Contractor shall be liable to the State for the difference between the Contractor’s bid price and the actual cost for performance of the work by the second lowest Bidder or by another Contractor.

Verifying Corporate Qualification to do Business in California To ensure that all obligations due to the State are fulfilled, when agreements are to be performed in the State by corporations, the contracting agencies are required to obtain verification that the Contractor is currently qualified to do business in the State of California.

"Doing business" is defined in the Revenue and Taxation Code (Section 23101) as actively engaging in any transaction for the purpose of financial or pecuniary gain or profit. While there are some statutory exceptions to taxation, it will be a rare instance when a corporate contractor performing within the State will not be subject to the franchise tax.

Both domestic and foreign corporations (those incorporated outside of California) must be in good standing in order to be qualified to do business in California.

If there is any question by any contractor as to their status relating to corporate qualification, we suggest they check with the Secretary of State, 1500 11th Street, Sacramento, CA 95814, or call for additional information at (916) 653-6814.

Payee Data Record (STD 204) Bidders must submit a Payee Data Record (STD 204) listing their Taxpayer Identification Number. Acceptable verification results are required prior to contract award. The STD 204 will be used to determine if the Contractor is subject to a seven percent (7%) State Income Tax withholding pursuant to California Revenue and Taxation Code Sections 18662, 18805, and 26131, to verify State tax compliance, and to create or update a Supplier profile for payment remittance, as applicable.

Payments to nonresidents may be subject to withholding. Refer to the reverse side of the Payee Data Record (STD 204) or, for complete details, reference the applicable forms and instructions found on FTB’s Withholding on nonresidents page.

When completing this form, please note legal business name provided must match the business name that will appear on invoice. Additionally, the mailing address provided on this form must match the address that will appear on invoice. However, if Bidder would like to request remittance address be another address other than the mailing address listed on the STD 204, Bidder must also complete a Payee Data Record Supplement (STD 205) as specified below. No payment shall be made unless this form has been returned completed. Refer to the following link:

http://www.documents.dgs.ca.gov/dgs/fmc/pdf/std204.pdf Payee Data Record Supplement (STD 205) This form is optional. If Bidder requests to have a remittance address other than the mailing address listed on Bidder’s completed Payee Data Record (STD 204), the STD 205 must be used to provide the Bidder’s remittance address information. This form allows Bidders to provide up to five (5) additional remittance addresses and identify up to three (3) additional authorized representatives for the payee. Refer to the following website link for more details:

https://www.documents.dgs.ca.gov/dgs/fmc/pdf/std205.pdf Contractor Certification Clauses All Bidders must complete the Contractor Certification Clauses (CCC) and include it with their bid response. Refer to the following link: https://www.dgs.ca.gov/OLS/Resources/Page-Content/Office-of-Legal-Services-Resources-List-Folder/Standard-Contract-Language Darfur Contracting Act Certification Pursuant to Public Contract Code section 10478, if a Bidder or proposer currently or within the previous three (3) years has had business activities or other operations outside of the United States, they must certify that they are not a “scrutinized” company as defined in Public Contract Code section 10476.

If your company has not, within the previous three (3) years, had any business activities or other operations outside of the United States, you do not need to complete this form.

https://www.dgs.ca.gov/-/media/Divisions/PD/Acquisitions/Solicitation-Document-Attachments/Darfur-Contracting-Act.pdf California Civil Rights Laws Attachment Pursuant to PCC 2010, a person that submits a bid or proposal or proposes to renew a contract with a state agency in the amount of one hundred thousand dollars ($100,000) or more shall certify, under penalty of perjury, at the time the bid or proposal is submitted or the contract is renewed, all of the following:

· That they are in compliance with the Unruh Civil Rights Act (Section 51 of the Civil Code).

· That they are in compliance with the California Fair Employment and Housing Act (Chapter 7 (commencing with Section 12960) of Part 2.8 of Division 3 of Title 2 of the Government Code).

The Civil Rights Certifications form can be found at: https://www.dgs.ca.gov/OLS/Forms Generative Artificial Intelligence (GenAI) The State of California seeks to realize the potential benefits of GenAI, through the development and deployment of GenAI tools, while balancing the risks of these new technologies.

Bidder / Offeror must notify the State in writing if it: (1) intends to provide GenAI as a deliverable to the State; or (2), intends to utilize GenAI, including GenAI from third parties, to complete all or a portion of any deliverable that materially impacts: (i) functionality of a State system, (ii) risk to the State, or (iii) Contract performance. For avoidance of doubt, the term “materially impacts” shall have the meaning set forth in State Administrative Manual (SAM) § 4986.2 Definitions for GenAI.

Failure to report GenAI to the State may result in disqualification. The State reserves the right to seek any and all relief to which it may be entitled to as a result of such nondisclosure.

Upon notification by a Bidder / Offeror of GenAI as required, the State reserves the right to incorporate GenAI Special Provisions into the final contract or reject bids/offers that present an unacceptable level of risk to the State.

Government Code 11549.64 defines “Generative Artificial Intelligence (GenAI)” as an artificial intelligence system that can generate derived synthetic content, including text, images, video, and audio that emulates the structure and characteristics of the system’s training data.

Commercially Useful Function (CUF) Certification All certified small business, micro business, and/or DVBE contractors, subcontractors or suppliers must meet the commercially useful function requirements under Government Code Section 14837 (for SB), Military and Veterans Code (MVC §) Section 999 (for DVBE), and Title 2 CCR, Section 1896.4 and 1896.62. A Contractor, subcontractor, or supplier will not be considered to perform a commercially useful function if the Contractor’s, subcontractor(s), or supplier’s role is limited to that of an extra participant in the transaction, the awarded Contract, or project through which funds are passed to obtain the appearance of small business or micro business participation.

The Bidder must complete a Commercially Useful Function (CUF) Certification for each Small Business and/or DVBE (prime and/or subcontractor(s)). All Bidders and subcontractors identified in the bid response to fulfill the requirements for one (1) or more of the socio-economic programs (DVBE and small business) must perform a commercially useful function (CUF) in the resulting Contract. CUF is defined pursuant to Military and Veterans Code (MVC §) §999(b)(5)(B) and Government Code §14837(d)(4)(A) for the DVBE and small business programs, respectively. Reference Attachment 5 to complete form.

Bidders may be required to submit additional written clarifying information regarding CUF. Failure to submit the requested written information as specified may be the basis for rejection of the Bidder’s bid submission.

Executive Order N-6-22 – Russia Sanctions On March 4, 2022, Governor Gavin Newsom issued Executive Order N-6-22 (the EO) regarding Economic Sanctions against Russia and Russian entities and individuals. “Economic Sanctions” refers to sanctions imposed by the U.S. government in response to Russia’s actions in Ukraine, as well as any sanctions imposed under state law. By submitting a bid or proposal, Contractor represents that it is not a target of Economic Sanctions. Should the State determine Contractor is a target of Economic Sanctions or is conducting prohibited transactions with sanctioned individuals or entities, that shall be grounds for rejection of the Contractor’s bid/proposal any time prior to contract execution, or, if determined after contract execution, shall be grounds for termination by the State.

Insurance Requirements The Contractor shall, at its own expense, maintain Workers’ Compensation Insurance and General Liability Insurance which must include personal injury coverage for all employees engaged, throughout the term of the Agreement. Contractor will be required to submit the necessary insurance certification within ten (10) business days of Notification of Intent to Award or prior to start of service, whichever comes first. Reference Exhibit E: Additional Provisions for additional insurance requirements.

Bidder Declaration Bidders must complete the Bidder Declaration (GSPD-05-105) form and include it in their bid submission. Failure to complete or submit the Bidder Declaration form may be cause for rejection of bid. Completion and submittal of the Bidder Declaration certifies the Bidder under penalty of perjury.

The form can be accessed via this link: https://www.documents.dgs.ca.gov/dgs/fmc/gs/pd/gspd05-105.pdf

Disabled Veteran Business Enterprise (STD 843) Bidders who have been certified by California as a Disabled Veteran Business Enterprise (or who are bidding rental equipment and have obtained the participation of subcontractors certified by California as a DVBE) must submit a completed Disabled Veteran Business Enterprise Declaration (STD 843) for each entity (prime, and subcontractor(s) if applicable) who are certified by California as a DVBE. All disabled veteran owners and disabled veteran managers of the DVBE(s) must sign the form(s). Should the form not be included with the solicitation, contact the State contracting official or obtain a copy online from the Department of General Services Procurement Division, Procurement Division website. The completed form(s) should be included with the bid response. The form can be accessed via this link: https://www.documents.dgs.ca.gov/dgs/fmc/gs/pd/pd_843.pdf.

Preference Programs

1. Disabled Veteran Business Enterprise (DVBE) Program Participation Requirement The State has established goals for DVBE participation in State contracts. For the purpose of this solicitation, the DVBE participation requirement has been waived.

2. DVBE Incentive Important Note: For the purpose of this solicitation, the DVBE participation requirement has been waived however; the DVBE Incentive will be applied as applicable and as specified below.

In accordance with Section 999.5(a) of the Military and Veterans Code (MVC §) an incentive will be given to Bidders who provide DVBE participation. For evaluation purposes only, the State shall apply an incentive to quotations that propose California certified DVBE participation as identified on the Bidder Declaration GSPD-05-105 and confirmed by the State. The incentive amount for awards based on low price will vary in conjunction with the percentage of DVBE participation. The following percentages will apply for awards based on low price.

Bidders who are certified by California as a DVBE, and/or bid participation from a California certified DVBE, must complete a Bidder Declaration (STD 843) for each entity that is DVBE certified. The completed forms should be included with the bid response. The form can be accessed via this link: https://www.documents.dgs.ca.gov/dgs/fmc/gs/pd/gspd05-105.pdf.

Awards based on low price – the net bid price of responsive bids will be reduced (for evaluation purposes only) by the amount of DVBE incentive as applied to the lowest responsive net bid price. If the #1 ranked responsive, responsible bid is a California certified small business, the only Bidders eligible for the incentive will be California certified small businesses. The incentive adjustment for awards based on low price cannot exceed 5% or $100,000.00, whichever is less, of the #1 ranked net bid price. When used in combination with a preference adjustment, the cumulative adjustment amount cannot exceed 15% or $100,000.00, whichever is less.

3. Small Business Preference

a) Section 14835 et seq. of the California Government Code requires that a 5% preference be given to Bidders who qualify as a small business or Bidders who qualify as a non-small business claiming at least 25% California certified small business subcontractor participation. The rules and regulations of this law, including the definition of a small business, or qualifying non-small business, are contained in Title 2, California Code of Regulations, Section 1896 et seq. The definition of nonprofit veteran service agencies qualifying as a small business is contained in Section 999.50 et seq. of the Military and Veterans Code (MVC §). Attachment 2, Bid/Bidder Certification, contains appropriate fields for indicating whether a Bidder is claiming the small business preference.

b) The small business regulations, located in the California Code of Regulations (Title 2, Division 2, Chapter 3, Subchapter 8, section 1896 et. Seq.), concerning the application and calculation of the small business preference, small business certification, responsibilities of small business, department certification, and appeals are revised, effective 09/09/04. The new regulations can be viewed at SB_DVBE Best Practices for State Departments (ca.gov). For those without Internet access, a copy of the regulations can be obtained by calling the Office of Small Business and DVBE Services at (916) 375-4940.

4. Non-Small Business Subcontractor Preference

a) A 5% bid preference is available to a non-small business that commits to subcontracting at least 25% of the net bid price with one or more California certified small business(es). If claiming the non-small business subcontractor preference, the bid response must include a complete list of the certified small business(es) with which you commit to subcontract an amount of at least 25% of the net bid price. Each listed certified small business must perform a “commercially useful function” in the performance of the Agreement as defined in Government Code section 14837(d)(4).

b) The required list of California certified small business subcontracts must be attached to the bid response and must include the following: 1) subcontractor name; 2) address; 3) phone number; 4) a description of the work to be performed and/or products supplied; 5) and, the dollar amount or percentage of the net bid price (as specified in the solicitation) per subcontractor. This requirement may be met by completing and submitting the Bidder Declaration Form GSPD 05-105, located at:

https://www.documents.dgs.ca.gov/dgs/fmc/gs/pd/gspd05-105.pdf

5. Small Business Non-profit Veteran Service Agency (SB/NVSA) SB/NVSA prime Bidders meeting requirements specified in the Military and Veterans Code (MVC §) section 999.50 et seq. and obtaining a California certification as a small business are eligible for the 5% small business preference.

6. Small Business Certification

a) Bidders claiming the small business preference must be certified by California as a small business or must commit to subcontract at least 25% of the net bid price with one or more California certified small businesses. Bidders, and/or subcontractors, who wish to be certified by California as a small business and have the small business preference applied for this effort must have completed certification application(s) and required support documents submitted to the Office of Small Business and DVBE Services (OSDS) no later than 5:00 p.m. on the bid due date, and the OSDS must be able to approve the application as submitted.

b) Small business nonprofit veteran service agencies (SB/NVSA) claiming the small business preference must possess certification by California prior to the day and time bids are due. Questions regarding certification should be directed to the OSDS at (916) 375-4940.

Small Business Participation Reporting Requirement If for the Agreement resulting from this bid, awarded Contractor made a commitment to achieve small business participation, then Contractor must within 60 days of receiving final payment under this Agreement report to the FTB Procurement contact the actual percentage of small business participation that was achieved. (Government Code § 14841.). The Prime Contractor's Certification - SB Subcontractor Report shall be sent via hard copy or sent electronically to the procurement contact. It is incumbent on the Contractor to submit the subcontracting form within the specified timeframe.

DVBE Participation Reporting Requirement If for the Agreement resulting from this bid, awarded Contractor made a commitment to use a Disabled Veteran Business Enterprise (DVBE), then, pursuant to Military and Veterans Code (MVC §) §999.5(d), upon completion of this Agreement, and prior to the last payment being made by the awarding Department, the Department requires the Contractor to certify DVBE usage by completing and submitting the Prime Contractor’s Certification – DVBE Subcontracting Report (STD 817) to the awarding Department. Failure to submit the certification will be cause for the awarding Department to withhold ten thousand dollars ($10,000) from the final payment, or the full final payment if less than ten thousand dollars ($10,000). It is incumbent on the Contractor to certify the following:

a) The total amount the prime Contractor received under the Agreement;

b) The name, address, Contract number and certification ID number of the DVBE(s) that participated in the performance of this Agreement;

c) The amount and percentage of work the prime Contractor committed to provide to one or more DVBE(s) under the requirements of the Agreement, and the total amount of payments each DVBE received from the prime Contractor;

d) That all payments under the Agreement have been made to the DVBE(s); and

e) The actual percentage of DVBE participation that was achieved.

Upon request, the prime Contractor shall provide proof of payment to the DVBE(s) for the work prior to the last contract payment being made to the prime Contractor by the awarding Department.

A prime contractor that fails to comply with the certification requirement shall, after notice, be allowed to cure the defect. Notwithstanding any other law, if, after at least 15 calendar days but not more than 30 calendar days from the date of notice, the prime contractor refuses to comply with the certification requirements, the awarding Department shall permanently deduct ten thousand dollars ($10,000) from the final payment, or the full payment if less than ten thousand dollars.

The Prime Contractor’s Certification – DVBE Subcontracting Report (STD 817) shall be sent via hard copy or sent electronically to the procurement contact stated in the Agreement. It is incumbent on the Contractor to submit the completed subcontracting report form timely at the end of the Agreement.

Link: File DVBE Subcontracting Report (ca.gov)

9. Disabled Veteran Business Enterprise (DVBE) Substitution Awarded Contractor understands and agrees that should award of this contract be based in part on their commitment to use the Disabled Veteran Business Enterprise (DVBE) subcontractor(s) identified in their bid or offer, per Military and Veterans Code (MVC §) 999.5 (e), a DVBE subcontractor may only be replaced by another DVBE subcontractor and must be approved by the Department of General Services (DGS). Changes to the scope of work that impact the DVBE subcontractor(s) identified in the bid or offer and approved DVBE substitutions will be documented by contract amendment.

Failure of Contractor to seek substitution and adhere to the DVBE participation level identified in the bid or offer may be cause for contract termination, recovery of damages under rights and remedies due to the State, and penalties as outlined in (MVC §) 999.9; Public Contract Code (PCC) § 10115.10, or PCC § 4110 (applies to public works only).

Y. Required Documents In order to be considered responsive, the bid must be complete. The Bidder must return all required documents listed in Attachment 1 - Required Documents Checklist and any optional attachments for which the Bidder may qualify.

ATTACHMENTS

ATTACHMENT 1: REQUIRED DOCUMENTS CHECKLIST

A complete bid or bid package will consist of the items identified below. Complete this checklist to confirm the items in your bid. Place a check mark or “X” next to each item that you are submitting to the State. For your bid to be responsive, all required Attachments and documents must be returned. This checklist should be returned with your bid package. Failure to return all required forms may cause your bid to be rejected.

I certify that I meet the following qualification requirements:

Confirmed by FTB (State Use Only)

|_| Yes

|_| Yes

|_| Yes

|_| Yes

|_| Yes

|_| Yes

Attachment 4 - Bidder Confidentiality Statement

|_| Yes |_| N/A

|_| Yes

Page 8, Payee Data Record Supplement (STD 205)*

|_| Yes |_| No

|_| Yes

|_| Yes |_| N/A Page 10, Disabled Veteran Business Enterprise Declarations (STD 843)*

|_| Yes |_| No

*If applicable, this is required to be completed and submitted with your bid.

ATTACHMENT 2: BID/BIDDER CERTIFICATION SHEET

This Bid/Bidder Certification Sheet must be signed and returned along with all the “required attachments” as an entire package. Electronic signatures are acceptable. The bid must be sent electronically in accordance with the IFB instructions.

A. Our all-inclusive bid is submitted as detailed in Attachment 3, Bid Cost Sheet.

B. All required attachments are included with this certification sheet.

C. The signature affixed hereon and dated certifies compliance with all the requirements of this bid document. The signature below authorizes the verification of this certification.

An Unsigned Bid/Bidder Certification Sheet May Be Cause for Rejection.

Bid/Bidder Certification Sheet

3. Address

Indicate your organization type:

Indicate the applicable employee and/or corporation number:

9. Indicate applicable license and/or certification information:

14. Are you certified with the Department of General Services, Office of Small Business (SB) and Disabled Veteran Business Enterprise (DVBE) Services (OSDS) as:

a. California Small Business

Yes |_| No |_| If yes, enter certification number:

b. Disabled Veteran Business Enterprise

Yes |_| No |_| If yes, enter certification number:

NOTE: A copy of your Certification is required to be included if either of the above items is checked “Yes.”

If an application is pending with OSDS enter the date below that the application was submitted to OSDS:

15. If applicable, by checking “Yes” below, the Bidder certifies and claims credit for achieving a 3.1% - 5% (or more) DVBE incentive. If not applicable, check “No”.

DVBE INCENTIVE CLAIMED Yes |_| ____% No |_|

16. If applicable, by checking “Yes” below, the non-SB Bidder certifies and claims credit for achieving a 25% (or more) SB subcontracting participation. If not applicable, check “No”.

NON-SB PREFERENCE CLAIMED Yes |_| ____% No |_| businesses that are California certified small businesses and/or microbusinesses.

A business that are California certified small businesses and/or microbusinesses.

Instructions for Bid/Bidder Certification Sheet (Complete the numbered items on the Bid/Bidder Certification Sheet by following the instructions below.)

Franchise Tax Board

IFB#: IFB FTB-2627-PW-050

Notice to Prospective Bidders

Franchise Tax Board

Invitation for Bid (IFB)

Revised April 2026 Revised April 2026

ATTACHMENT 3: BID COST SHEET

BIDS SUBMITTED WITHOUT BOTH COST SHEETS 1 AND 2 WILL BE REJECTED. The bid cost data shall be provided based on the information indicated below.

The awarded contractor is to provide, as part of the firm-fixed price Agreement, all labor, materials, and equipment; pay all taxes, license and permit fees, insurance, travel costs, and other costs incidental to the services necessary to perform the tasks and provide the services specified in Exhibit A: Scope of Work of this IFB.

Please note: You may include a quote on company letterhead in addition to, but not in lieu of, completing and including both Cost Sheets in your bid response.

Our all-inclusive bid cost to the Franchise Tax Board for Bid Log # IFB-FTB-2627-PW-050 is as follows:

Table I Term: August 1, 2026 – July 31, 2028

Deliverable

(Estimated # of Hours x Hourly Rate Per Session)

American Sign Language Services In-Person Locations: Sacramento and Rancho Cordova 6,800

$______/Per Hour

American Sign Language Services In-Person Locations: San Francisco, Oakland, and San Jose

$______/Per Hour

American Sign Language Services In-Person Locations: Los Angeles, Santa Ana, Van Nuys, West Covina, and San Diego

$______/Per Hour

American Sign Language Services Remote Location

$______/Per Hour

Table II Term: August 1, 2026 – July 31, 2028

Deliverable

(Estimated # of Hours x Hourly Rate Per Session)

Real-Time Captioning Services In-Person Locations: Sacramento and Rancho Cordova 1,500

$______/Per Hour

Real-Time Captioning Services In-Person Locations: San Francisco, Oakland, and San Jose

Real-Time Captioning Services In-Person Locations: Los Angeles, Santa Ana, Van Nuys, West Covina, and San Diego

Real-Time Captioning Services

TABLE II TOTAL:

GRAND TOTAL

Table III

American Sign Language Services In-Person, same day, and emergency on call.

Locations: Sacramento and Rancho Cordova

American Sign Language Services In-Person, same day, and emergency on call.

Locations: San Francisco, Oakland, and San Jose

American Sign Language Services In-Person, same day, and emergency on call.

Locations: Los Angeles, Santa Ana, Van Nuys, West Covina, and San Diego

American Sign Language Services Same day and emergency on call.

Remote Location

Real-Time Captioning Services In-Person, same day, and emergency on call.

Locations: Sacramento and Rancho Cordova

Real-Time Captioning Services In-Person, same day, and emergency on call.

Locations: San Francisco, Oakland, and San Jose

Real-Time Captioning Services In-Person, same day, and emergency on call.

Locations: Los Angeles, Santa Ana, Van Nuys, West Covina, and San Diego

Real-Time Captioning Services Same day and emergency on call.

*Fee shall be no more than 5% of the Hourly Rate Per Session.

Contractor may offer a discount on invoices in order for the invoices to be paid within thirty (30) days of receipt. Discount offered must be at least one-half of one percent and a minimum of $5.00

DISCOUNT OFFERED ON INVOICES TO BE PAID WITHIN 30 DAYS OF RECEIPT = ______%

IMPORTANT:

1. The awarded Contractor will be paid for actual hours worked. The “Estimated Number of Hours”, the “Extended Cost”, and the “GRAND TOTAL” indicated above will be used solely for the purposes of cost evaluation and are not…