IDEA Server Replacement

The City of Philadelphia is soliciting bids on server and IT equipment replacement under the IDEA Server Replacement procurement, with proposals due July 20, 2026.

The scope includes servers, IT appliances, PCs, laptops, tablets, and peripherals such as printers, copiers, and multifunction devices. The vendor must provide inside delivery (drop shipments to loading docks are not acceptable) and bear all costs for installation, configuration, and on-site setup at the City's location. Vendor-provided instruction and training are required. The City will accept refurbished equipment. Warranty coverage minimums are five years for servers and IT appliances, four years for PCs and laptops, three years for tablets, and original equipment manufacturer warranty periods for peripherals, with coverage effective after a 30- to 120-day acceptance period. On-site maintenance with next-day response times (within 24 hours) and all parts and labor included is mandatory; maintenance terms of three or five years are available. The vendor must submit product literature upon City request and complete all administrative requirements, including a Seller Office Automation Checklist and Office Automation Form, before submitting quotes through PHLContracts.

Payment for maintenance and support is due after equipment delivery and City acceptance. No contract value, incumbent, evaluation criteria, or extended procurement timeline is identified in the source materials.