IBM SoftwareXcel Enterprise Edition Support

The Illinois Secretary of State is requesting bids for IBM SoftwareXcel Enterprise Edition support services under an IFB with proposals due June 25, 2026. The initial contract term runs through June 30, 2027, with two optional renewal years; the total contract may not exceed ten years.

Vendors must be authorized resellers of IBM SoftwareXcel Enterprise Edition and must provide a statement of certificate showing qualification before contract award. Subcontractors are not permitted. The vendor will be required to maintain the Enterprise Server, perform electronic searching of IBM's database, download fixes, submit defects to IBM, escalate issues when necessary, conduct online status checks, and provide alerts and error notifications. Support must conform to the State's fiscal year (July 1–June 30).

Award will be made to the responsive and responsible bidder submitting the lowest total price. All line item pricing must be entered in the State's BidBuy system. Vendor bids must remain firm for 180 days from opening. No bid bond or performance bond is required, and the State will not pay for supplies or services incurred prior to contract execution.

Illinois-registered vendors must submit the IPG Active Registered Vendor Disclosure form, which requires certification of active, unexpired vendor registration status and disclosure of any lobbyists representing the company if the contract exceeds $100,000 in annual value. Vendors not registered in the Illinois Procurement Gateway must complete and submit the Vendor Disclosure form, which encompasses compliance certifications on drug-free workplace requirements, environmental compliance, anti-discrimination provisions, cybersecurity, and Illinois Information Technology Accessibility Act standards. The resulting contract may be partially or fully funded with Federal funds, with the percentage and dollar amount disclosed upon notice of intent to award. No pre-submission conference is mandatory.