I-1270 SkillBridge Program

The California Department of State Hospitals is requesting quotes for Client Support Technicians through the SkillBridge Program under RFQ #I-1270, with responses due October 23, 2026 at 5:00 PM. Award will be made on a competitive basis to the supplier meeting all administrative requirements and providing the lowest net cost quotation.

California-certified small businesses receive a 5% bid preference, as do non-small businesses committing to at least 25% subcontractor participation with California-certified small businesses. Small Business Nonprofit Veteran Services Agencies meeting specified requirements are eligible for the 5% small business preference. Disabled Veteran Business Enterprise incentives apply, ranging from 3% to 5% based on confirmed DVBE participation levels.

The contractor shall deploy Client Support Technicians to support DSH's Technology Services Division across all six DSH locations: Atascadero, Coalinga, Metropolitan LA, Napa, Patton, and Sacramento. Service members will maintain and configure hardware and software, respond to service desk tickets, coordinate vendor maintenance and warranty repairs, provide Electronic Health Record support, manage user accounts and access rights, and escort vendors within secure facility perimeters. Individual assignments range from a minimum of 90 days to a maximum of 180 days per Department of War requirements, with service members limited to 40 hours per week.

The contract period extends from November 1, 2026, through June 30, 2028, with one optional one-year extension available. The total contract value is $1.5 million under a time-and-materials agreement with hourly billing. The contractor must pass a California state background check (LIVE SCAN) at contractor expense within ten business days of contract execution and complete onboarding including privacy and security training before technicians begin billable work. Comprehensive information privacy and security requirements outlined in Exhibit F apply, including data encryption, breach notification within 24 hours, and audit trail maintenance for three years.

Bidders must submit required administrative documentation including a Cover Sheet, DSH Cost Table, Commercially Useful Function Documentation, STD 204, Bidder Declaration (GSPD-05-105), and applicable certifications. Bidders must disclose any use of Generative Artificial Intelligence in deliverables or performance; failure to report may result in bid disqualification. Daysy Soto is the DSH Procurement Office contact.